Public Services Specialist, Mediation and Spaces

Lausanne (and remote work) | 80-80% |

What you can contribute to

• Design and develop user services tailored to the needs of different audiences and ensure their quality.
• Organise the operational functioning of public services, distribute tasks within the team and participate in activities, notably reception, advice and support for users, as well as lending and interlibrary loan services.
• Develop mediation offers, strengthen links with existing audiences and develop new audiences.
• Design information, advice and training offers and inform users clearly and appropriately for different audiences about services, documentary resources and their usage conditions.
• Arrange, manage and develop the library spaces intended for the public, as well as their equipment and work tools, according to users' needs.
• Maintain partnerships in the fields of user orientation and mediation, enhance the visibility of services and contribute to the design and implementation of events.

What makes you unique

• Bachelor's degree in information sciences, in a field related to scientific or cultural mediation, or in law with several years of professional experience in a library or a similar cultural or academic institution.
• Experience in developing user-centred services, information mediation and working with different audiences.
• Expertise in the design and layout of library spaces, their use, as well as the design of reception processes.
• Ability to combine conceptual, specialised and process-related perspectives and to develop services adapted to needs.
• Strong communication and service skills, as well as the ability to work independently, flexibly and as part of a team within a role-based organisation.
• Very good knowledge of two official languages as well as very good knowledge of English (level C1 in each language).

In a few words

Actively contribute to shaping the future of our Institute and our library. Thanks to your ideas and expertise, you will develop services and spaces that bring together different user groups and facilitate access to knowledge.

What we offer

• Working for Switzerland We are committed to the success of the Swiss model and the well-being of the population.
• Diversity every day We ensure equal opportunities, which allow us to deploy our skills and express different viewpoints.
• Health at work We assist and advise our employees on all matters related to physical or mental health.

All benefits

The Swiss Institute of Comparative Law (ISDC) is an independent administrative unit of the Confederation. We make foreign and international law accessible and thus make an important contribution to legal practice and science. We support judicial and administrative authorities, law firms, notary offices as well as individuals, and conduct our own research in comparative law. Our research topics revolve around legal questions that are of particular importance to Switzerland, that relate to the legal challenges of complex societies or that concern a globalised economy. Our excellent specialised library, which stands out in Switzerland for the unique diversity of its documentary collections on foreign legal systems, is an invaluable resource. As a member of the national Swisscovery library network, it also benefits from an extensive network of relationships, both in Switzerland and internationally.

Additional information

It is planned, in the long term, to expand this role by including personnel management responsibilities.

Questions about the position

Nadjma Yassari Director

Questions about the application

Barbara Herentrey Head of Personnel +41 58 46 98836