Customer Service Specialist 80-100%

About the job

Hypothekarbank Lenzburg (HBL) is an innovative and agile financial service provider with a strong affinity for digitalisation and the open banking culture.

Banking of the future – while others are still talking about it, we are already in the thick of it. Fintechs, digital solutions, agility have long been part of our everyday life. Are you a reliable individual who would like to engage professionally for our bank? Then become part of our well-coordinated customer service team in the Service Center and help shape the future of HBL with us.

Your tasks

• Handling in-depth clarifications in telephone customer contact
• Careful documentation in the core banking systems
• Supporting the team with administrative tasks
• Assisting in the optimisation of processes to increase efficiency and quality

What you bring

• Completed banking training or several years of experience in banking
• High customer orientation as well as experience in telephone customer clarifications
• Very good German and English skills; French or Italian an advantage
• High commitment, initiative and strong sense of responsibility
• Precise working style as well as a networked way of thinking
• Self-initiative, curiosity and digital affinity

Our offer

• Varied and future-oriented activity
• Innovative, dynamic environment
• Attractive employment conditions
• Uncomplicated informal culture
• Suitable for re-entrants

Have we piqued your interest? Then apply online today – we look forward to receiving your complete application documents.

We only accept direct applications.

Your contact

Michael Grösser, Team Leader Service Center, Tel. +41 62 885 14 36
Mark Mirdita, HR Business Partner, Tel. +41 62 885 13 60