Customer Advisor / All-Industry Insurance Agency Lyss

80-100%

Your Tasks

• You work in the sales back office in our Lyss agency
• You are the first and competent contact person for our customers on the phone and at reception
• You conduct telephone and personal consultations and specifically identify advisory and closing opportunities within the portfolio
• You create tailor-made offers, adjust insurance coverages according to needs, and update customer data
• You actively strengthen and expand existing customer relationships, identify cross- and upselling potentials, and convince new customers with your open manner
• You answer incoming written customer enquiries independently, efficiently and with quality awareness according to Visana's guidelines

Your Profile

• You have a commercial education and experience in customer contact or sales
• You enjoy advising customers holistically, solution-oriented and reliably
• Ideally, you have a VBV certification
• You communicate clearly, friendly and convincingly - even in demanding conversation situations
• Your German skills are very good; any additional language is a plus
• You work structured, reliably and result-oriented and are confident in using common Office programmes

Learn more about Visana from the perspective of our employees here

Contact

Daniel da Silva Nogueira

HR Recruiting Partner

+41 31 357 95 79

Hawkar Jahani

Agency Manager

032 344 41 27

About Us

At Visana, we shape the future of healthcare - with passion and innovation. Do you want to make a difference? Then you are in the right place with us! Visana is a leading Swiss all-industry insurer based in Bern, with 922,000 private and 16,300 corporate customers. We accompany our customers in the most diverse life situations - from health and prevention to housing and mobility, as well as individual solutions for companies. Take the next step in your career - our team looks forward to meeting you!