Zürich
IT Supporter (m/f/d)
- 26 August 2026
- 80 – 100%
- Permanent position
- German (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Supporter (m/f/d)
Responsibilities:
Processing and coordination of user requests with a focus on quick and sustainable problem resolution
Management of user accounts and access rights during onboarding, offboarding, and organisational changes
Administration and lifecycle management of IT hardware as well as maintenance of usage policies and device data
Support of network and telephony solutions in collaboration with external IT partners
Creation of documentation, training materials and instructions as well as support for employees on IT topics
Participation in the optimisation of IT processes, development of small automation and support solutions, and implementation of IT projects
Qualifications:
Completed training as an IT specialist EFZ and practical experience in IT support
Excellent organisational skills, careful working style and strong quality awareness
Networked and analytical thinking as well as interest in cross-departmental business contexts
High independence, reliability and professional demeanour towards various contacts
Strong service and communication skills as well as a category B driving licence
Benefits:
- Coaching and mentoring
- Home office
- Market- and performance-based salaries
- Attractive training and development opportunities
- Open corporate culture
- Family-friendly employment conditions, childcare
- Interesting and varied tasks/projects
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Dani Camoes,
+41443852126