Receptionist 100% (M/F)

JHD Sàrl is a family business active in the field of cleaning, concierge services and associated services. Based in Ecublens, we support a professional and real estate clientele on a daily basis and place great importance on the quality of our services, closeness to our clients and the responsiveness of our teams.

As part of our activities, we are currently looking for a dynamic, welcoming and organised person to join our team as a 100% Receptionist.

Your role

As the true central point of contact for the company, you ensure the welcome and reception of various requests. You are in daily contact with our clients, suppliers, colleagues and partners.

Your role is not only to answer calls: you must be able to understand a request, identify its priority level, gather the correct information and quickly pass it on to the relevant person.

Your main tasks

• Welcoming visitors, clients, suppliers and delivery personnel
• Managing telephone calls and directing requests
• Processing and following up on emails and mail
• Passing on information to various departments and colleagues
• Managing and following up on documents, keys and various internal requests
• Providing administrative support to teams and managers
• Updating various internal information and documents
• Participating in various administrative tasks related to the smooth running of the company

Your profile

• Excellent command of French, both spoken and written
• Very good writing skills and excellent spelling
• You are comfortable on the phone and enjoy customer contact
• You naturally have a sense of welcome and service
• You are cheerful, dynamic and have very good interpersonal skills
• You are organised, rigorous and know how to manage priorities
• You are able to handle several requests and pieces of information simultaneously, while maintaining a good overview
• You know how to identify important information and quickly pass it on to the right contact
• You can remain calm and efficient during busy or stressful periods
• You are responsive, responsible and know how to take initiatives when necessary
• You are comfortable with common IT tools
• Knowledge of the Winbiz software is an asset
• Previous experience in reception, welcoming or administration is an asset

Beyond experience, we are looking for a person who enjoys human contact, takes pleasure in informing and helping others and knows how to represent the company in a professional and warm manner.

Reception being at the heart of our daily exchanges, we place particular importance on the quality of communication, presentation, sense of service and mastery of French.

We offer you

• A varied 100% position
• An activity combining reception, client contact and administration
• A dynamic working environment
• Diverse responsibilities
• Daily collaboration with several teams and departments