Collaborator - Client Research & Administration 80-100%

As part of the creation of a new department, Primus SA is looking for a motivated person to follow up on client files requiring additional research: missing contact details, relocations, changes of ownership or business closures. Your mission will be to clarify these situations, find reliable information and enable our teams to efficiently resume processing the files.

• Analyse files sent by our field service colleagues and identify information to be clarified
• Research and verify contact details of clients, companies, owners or operators
• Conduct targeted searches in public registers and with authorities
• Clarify changes of address, company name or owner, as well as situations related to buildings
• Contact clients, companies or relevant authorities if necessary
• Update data in our internal systems and document the research carried out
• Forward clarified files to the field service and collaborate with our various departments

• Commercial or administrative training, or equivalent professional experience
• Curious and analytical mindset, with a taste for research and problem solving
• Rigorous, organised, autonomous and persevering working method
• Proficiency with telephone, computer applications and online research
• Good command of German and French is essential; knowledge of Italian is an advantage

You will join a newly created department, where your work will concretely contribute to customer service and the quality of our data

• A varied administrative role, with a high degree of autonomy
• The opportunity to actively participate in designing new workflows and processes
• A dynamic working environment, short decision-making channels and a well-established Swiss company
• The chance to be part of a prosperous and growing family business

Does your profile meet our requirements?

We look forward to receiving your complete application accompanied by a photo