Zofingen
Application Support Specialist (m/f/d)
- 09 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- 4800 Zofingen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Application Support Specialist (m/f/d)
Your new employer operates in the transport and logistics sector. We specifically place specialists in this field and open the right doors for you. If you want to learn more about the company and the position, apply now.Role:
Do you keep an overview even in complex application landscapes and enjoy finding sustainable solutions? In this role, you are the central interface between users, internal departments, and external IT partners. You ensure stable application operations, coordinate technical changes, and actively contribute to optimising the system landscape.
Responsibilities:
You are the first point of contact for technical and professional support requests and handle these at 1st and 2nd level
You coordinate external IT service providers as needed and ensure targeted handling of open issues
You are responsible for the smooth operation of the supported applications and keep an eye on data quality, interfaces, and user requirements
You plan and coordinate releases, changes, tests, and the introduction of new or adapted application functions
You closely coordinate with internal departments and external partners
You monitor the availability and performance of applications as well as the underlying interfaces and data flows
You analyse disruptions and initiate appropriate measures for sustainable improvement
You create and update operational, system, and user documentation
You ensure structured knowledge transfer and thus support reliable application operations
You participate in IT projects and bring your experience from operational operations
Qualifications:
You have completed training in computer science or business informatics or hold a comparable qualification
You have several years of professional experience in application management, application support, or a similar role
You understand the structure and interaction of applications, interfaces, and databases
You are familiar with operational IT processes and know what is important for stable application operations
You approach problems analytically and find structured, sustainable solutions
You work independently, take responsibility, and value quality and thorough documentation
You are willing to independently familiarise yourself with new processes and technologies
You communicate very well in German
French language skills are a plus
Benefits:
- Market- and performance-based salaries
- Above-average holidays and days off
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zofingen
Contact
Marco Alvarado,
+41443852147
