Guest Experience Leader

Company Presentation

At McDonald's, every visit is a bright and welcoming moment. Our team loves making guests smile and creating an atmosphere where everyone feels at home. If you enjoy being around people and are looking for a varied, dynamic job full of opportunities, you are in the right place!

Role Description

As a Guest Experience Leader, you are the sunshine of our restaurant. You welcome guests with a smile, present our new products, and help them place their orders. You inspire the team with your positive energy and ensure that every guest leaves the premises happy. You notice the little details that make a difference and always listen to guests' wishes and feedback, sharing them with management to improve every visit.

Main Responsibilities

• Welcome guests and create a cheerful atmosphere
• Present new products and assist with orders
• Share guest feedback with the team and management
• Support the team with enthusiasm and team spirit
• Ensure a perfect experience for every guest

Required Qualifications

• Sunny and open personality
• Passion for making people happy
• Team spirit and reliability
• Attention to detail and listening skills
• Motivation to learn and grow - no experience required!

Benefits

• Flexible working hours for better work-life balance
• Dynamic, cheerful and supportive team
• Training and growth opportunities - many managers started as team members!
• Salary and working conditions according to the Collective Labour Agreement (CLA)
• 50% discount on products in our restaurants in Switzerland and Liechtenstein
• Discounted Sunrise subscriptions
• Access to exclusive discounts through the "Corporate Benefits" platform
• Extra holidays for those over 50
• Free access to the largest online training library

How to Apply

Ready to bring your energy to our team? Apply now and start your journey with McDonald's. We look forward to meeting you!