Reinach
Application Operations Specialist (m/f/d)
- 10 November 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- 5734 Reinach
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Application Operations Specialist (m/f/d)
Your new employer operates in the transport and logistics sector. We specifically place specialists in this field and open the right doors for you. If you want to learn more about the company and the position, apply now.Role:
For business processes to function reliably, applications, data, and interfaces must work seamlessly together. This is exactly where you play an important role: You ensure the ongoing operation, coordinate changes and releases, and ensure that technical problems are not only resolved in the short term but sustainably solved. You work closely with users, internal teams, and external technology partners.
Responsibilities:
Central contact person for users regarding questions, disruptions, and requirements related to the supported IT applications
Independent handling of support cases in 1st and 2nd level support as well as targeted escalation to external specialists
Ensuring stable and efficient application operation considering data quality, system availability, and user requirements
Monitoring and analysing interfaces, data flows, and system performance
Identifying sources of errors and implementing appropriate measures to improve operational stability
Planning and coordinating software releases, changes, and tests
Supporting application introductions and changes in close coordination with internal and external contacts
Creating, updating, and managing operational, system, and user documentation
Ensuring comprehensible knowledge transfer and a clean handover of changes into operation
Participating in projects to optimise and further develop the application landscape
Qualifications:
Completed training in computer science, business informatics or a comparable qualification
Several years of practical experience in application management or a comparable IT function
Solid understanding of application architectures and the interaction of various systems
Good knowledge of interfaces, databases, and data flows
Understanding of business processes as well as experience with support, change, and release processes
Strong analytical skills and enjoyment in understanding complex relationships
Structured, independent, and solution-oriented working style
High sense of responsibility and quality awareness as well as the ability to independently familiarise yourself with new topics
Communication skills and enjoyment in collaborating with different stakeholders
Very good German language skills
Benefits:
- Market- and performance-based salaries
- Above-average holidays and days off
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Reinach
Contact
Marco Alvarado,
+41443852147
