Private Bank Receptionist

Within the framework of a prestigious establishment renowned for its high standards of service, we are seeking an experienced professional with an excellent appearance and impeccable attention to detail for a summer replacement.

A true ambassador of the customer experience, you ensure a smooth, elegant and perfectly orchestrated welcome, in close connection with the operational teams.

Profile:

• Hotel training in reception or deemed equivalent.
• Proven experience as a receptionist, usher/concierge at a luxury hotel, financial institution or gourmet restaurant.
• Solid experience in Food & Beverage (restaurant, catering or high-end room service).
• Proficient in Windows Office Suite.
• Comfortable using audiovisual technical equipment provided in conference rooms.
• Excellent organisational and coordination skills.
• Strong sense of service and high-end customer relations.
• Excellent writing skills.
• Fluent French and English essential; another language is an asset.
• Residence in Switzerland required (B / C permit or nationality).

• Welcome demanding clients with professionalism and discretion.
• Manage reservation requests and the occupancy schedules of lounges and optimise their planning.
• Take orders, prepare them and serve the requested drinks.
• Prepare documents and ensure the proper functioning of technical equipment (video conferencing) before clients arrive in the lounges.
• Answer internal and external telephone calls.
• Manage mail addressed to the office team.
• Carry out certain administrative tasks (ordering brochures, equipment, photocopies, etc.).
• Occasionally provide reception and service during evening events.