Rocken®
Zürich
IT Support Engineer (m/f/d)
- 10 October 2026
- 80 – 100%
- Permanent position
- German (Native language)
- 8001 Zürich
About the job
Rocken® is a Swiss company based in Zurich.
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ROCKEN Jobs:
Create profile:
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Support Engineer (m/f/d)
Connections that last – in the automotive industry, medical technology and beyond: Our Rocken partner develops and manufactures highly precise connection technologies for demanding applications. As an international technology leader, the company supplies renowned customers worldwide with innovative solutions that meet the highest quality standards. The field of activity includes the development of clamping and connection systems as well as assembly tools for a wide range of industries – from drive systems to high-performance applications to industrial processes. The focus is on combining precision, reliability and innovative strength. Flat hierarchies and a pragmatic, solution-oriented working style characterise everyday life. Technical know-how is valued and promoted. Ready to create connections that really matter? Then apply now and become part of our Rocken partner's team!Role:
You are looking for a new challenge where you can apply your skills in IT service management. In this role, you take responsibility for planning, controlling and monitoring IT services. You are responsible for developing and implementing strategies to improve the efficiency and quality of IT services. You work closely with various teams to ensure that IT services meet the organisation's requirements. You have the opportunity to further develop your skills and experience in IT service management and make an important contribution to the organisation's success.
Responsibilities:
- You handle daily service requests via the ticket system
- In this role, you support first-level support
- As an IT Service Management Specialist, you maintain server rooms and IT equipment storage on site
- You coordinate third parties for on-site support and remote eyes & hands for global IT teams
- You support cybersecurity tasks such as patching and malware incidents
- You troubleshoot issues with local servers and networks
Qualifications:
- You have completed IT training or have comparable experience
- You bring enthusiasm and experience in IT support, especially in 1st and 2nd level
- You have good knowledge of IT infrastructure, networks and cybersecurity
- You are characterised by a high level of service orientation and diplomatic manner
- You speak very good German and English
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Alessia Rotta,
+41443852118
