yellowshark
Basel
IT Supporter (m/f)
- 03 July 2026
- 100%
- Permanent position
- CHF 80 000 - 95 000 /year
- 4001 Basel
About the job
On behalf of our client, a renowned large company in the Basel area, we are looking for reinforcement for the internal IT support team.
- Receiving and forwarding tickets to specialised departments
- Checking web and mail services
- Assistance and explanation regarding domains, emails, DNS, Plesk and FTP
- Management of key accounts
- Telephone consultation
- Fluent German and good French skills are mandatory (there is the possibility to obtain a B1 / B2 certificate in French)
- High quality and sense of responsibility towards customers
- Knowledge of various operating systems and client applications
- Good team and communication skills
- Experience with server infrastructures (Linux) is an advantage
- Basic knowledge in website creation or general programming skills are desirable
- Developmental and independent work
- Modern equipped workplace with contemporary infrastructure
- Good and up-to-date employment conditions
Tasks
- Processing and monitoring of system and support requests via ticket system, email and telephone- Receiving and forwarding tickets to specialised departments
- Checking web and mail services
- Assistance and explanation regarding domains, emails, DNS, Plesk and FTP
- Management of key accounts
- Telephone consultation
Profile
- Completed training as an IT specialist EFZ- Fluent German and good French skills are mandatory (there is the possibility to obtain a B1 / B2 certificate in French)
- High quality and sense of responsibility towards customers
- Knowledge of various operating systems and client applications
- Good team and communication skills
- Experience with server infrastructures (Linux) is an advantage
- Basic knowledge in website creation or general programming skills are desirable
Additional Information
- Interesting and challenging work in a motivated team- Developmental and independent work
- Modern equipped workplace with contemporary infrastructure
- Good and up-to-date employment conditions
