Business Information Systems Specialist

Connecting specialist areas: As a Business Information Systems Specialist, you form the link between our specialist teams, the ERP team, and the IT department. You ensure that new business requirements are recorded, prioritised, and implemented in a structured manner. You are responsible for compliance with the formal requirements of the Canton Basel-Stadt regarding the introduction and operation of IT applications as well as project management. In the implementation of projects, you act as a partial or overall project manager and are responsible for the successful achievement of objectives.

Maintenance and further development of the system landscape: An important part of your work involves maintaining and further developing the existing system and process landscape. In the sometimes complex landscape, you keep an overview and ensure successful change management. For changes affecting users, you take on target group-appropriate communication and training.

Incident Management: Within the scope of incident management, you oversee the tickets and ensure compliance with SLAs. In the event of ongoing disruptions, you coordinate work within a multi-vendor environment. In day-to-day operations, you serve as a contact point for user enquiries concerning our systems and processes.

Experience: You have good knowledge in the ICT field, several years of experience in IT project management, and experience in business analysis, requirements engineering, or as a product owner.

Personality: In this role, you can fully apply your high professional and social competence. You work independently and conscientiously and, as a team player, keep an overview even in hectic situations.

Education: You have a higher vocational training as a Business Information Systems Specialist (PB, HF) and several years of experience in project management. ITIL and HERMES knowledge are advantageous.

Language: You have very good German skills, both spoken and written.