Sales Administrator Internal Sales 100% (m/f/d)

What is my role?

• Responsibility for the complete order and project processing from order receipt to final delivery

• Independent handling of national invoicing

• Daily close coordination and collaboration with the sales team

• Active support in the preparation of offers and projects for Swiss customers and trading partners

• Independent management of the delivery delay process including ongoing monitoring of promised delivery dates

• Coordination and interface function between customers, sales, production and logistics

• Communication with European sister companies in spoken and written form

• Professional handling of complaints and service orders in close coordination with the after-sales team

• Personal care of spontaneous customer visits in the showroom at the Menziken location

• Active participation in the telephone switchboard within the team in French, German and English

What do I need to be successful?

• Several years of experience in customer service or a comparable role

• Commercial training and confidence in administrative processes

• Experience in order processing, ideally in a manufacturing company

• Experience in billing/invoicing

• German: confident, clear and precise (level C1)

• French: confident, clear and precise (level B2)

• English: professionally usable in spoken and written form

• Strong quality awareness, careful and reliable working style

• Enjoyment of customer contact, team spirit and communication skills

• Structured, independent working style and service-oriented attitude

• Willingness to think along, improve processes and develop solutions together

What are my benefits?

• A varied workplace in a motivated team

• Attractive remuneration and social benefits

• Flexible working hours and home office options

• Modern work equipment and digital tools

• Training opportunities and development prospects

• Pleasant working atmosphere with flat hierarchies

• Free drinks and regular team events

What distinguishes the company?

Our client is an established company with many years of market experience, valuing quality and customer satisfaction. With a committed team and modern equipment, the company offers a professional working environment where employees are appreciated and can develop further.

Languages
German: C2 - Native level
French: B2 - Very good
English: B2 - Very good

Work location
Lucerne

Vacancy number
VA-JPY-TNM