Technical Expert in Business Software Packages

Location: Geneva · Contract: Permanent · Assignment: long term · Rate: 100% · Start: February 2027

For one of our clients based in Geneva, we are looking for a confirmed Technical Expert in Business Software Packages, with at least 10 years of experience, to strengthen an existing team of technical experts.

Context

The team responsible for market business software (on-premise and SaaS packages) manages several hundred applications. Its mission is:

• The standardised implementation of software, as well as their interfacing with other systems

• The technical coordination of releases, including quality and security monitoring

• The dissemination and capitalisation of knowledge about market software within the IT organisation

Your missions

• Implement software and their interfacing with other infrastructure systems in a standardised manner, in partnership with other teams and suppliers

• Ensure the technical coordination of software releases as well as their quality and security monitoring

• Provide technical expertise support to a business product team within projects and maintenance

• Collaborate with the Integration team to integrate and configure business applications in DEV, REC and PROD environments

• Ensure compliance with internal rules and standards

• Create and document the technical design of solutions to be implemented

• Perform technical quality tests

• Estimate workloads and technical resource needs

• Provide precise and regular technical reporting to the project manager or product service manager (progress, remaining work, technical risks)

• Contribute to the technical stabilisation of resource-intensive applications

• Manage technical relations with suppliers and infrastructure, integration and digital workspace teams in case of level 3 technical failure

• Define quality plans according to three axes: obsolescence, security and testability

• Coordinate technical teams for the standardised implementation of market software

• Ensure quality control of supplier deliveries

• Anticipate new standards and undertake training

• Identify quality and security risks in the application portfolio

• Propose solutions to cross-cutting challenges of market software interfacing

• Contribute to the rationalisation of existing software and the improvement of team efficiency around market software

Education

• Bachelor's degree from a University of Applied Sciences

Essential skills

• At least 10 years of experience in IT, particularly as a technical lead

• Specialist in the implementation of market business software (on-premise and SaaS)

• Proven experience in supplier management

• Technical coordination and facilitation of multidisciplinary teams

• Proven experience in incident and problem management

• Sensitivity to software quality and standards, including implementation of unit tests and application security

• Mastery of standardised integration processes for market software (phases and associated deliverables)

• Proven experience in the technical expression of integration prerequisites for market software (authentication, interoperability, security, etc.)

• Knowledge of Windows/Linux, networks, firewalls, log analysis and reverse proxy

• Knowledge of application servers and databases

• Good skills in deployment automation (Ansible, GoCD, GitLab)

• Knowledge of containerisation (Docker, OpenShift, Kubernetes)

• Knowledge of Agile and ITIL methodologies

Languages

• Fluent French, spoken and written

• Technical English, a plus

Personal qualities

• Autonomy, sense of responsibility, adaptability, dynamism and initiative

• Openness to change and promotion of innovative approaches

• Enjoyment of teamwork and knowledge sharing, stress resistance

• Rigour and strong sense of quality

• Respect for organisational rules and standards, service orientation, professionalism and collaborative spirit

• Easy communication and listening skills

• Ability to coordinate technical projects involving interdisciplinary and cross-functional teams

• Good interpersonal skills with clients, suppliers and users