Zürich
ICT Client Engineer (m/f/d)
- 10 August 2026
- 80 – 100%
- Permanent position
- CHF 80 000 - 95 000 /year
- German (Native language)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in personnel recruitment and career planning.
ICT Client Engineer (m/f/d)
Salary - CHF80,000 - 95,000As the largest employer in the service sector, our Rocken partner with more than 650 employees is committed daily to the health of the population. The medical competence centre ensures extended basic care with acute medical beds and ICU beds – professional, humane and reliable. The broad range includes specialist disciplines in medicine, surgery, gynaecology, paediatrics and psychiatry. Modern infrastructure and attractive employment conditions create an environment where professionals can focus on their core tasks. Fair allowances, good insurance benefits and generous holiday arrangements are standard. Every contribution to patient welfare counts here. Ready to become part of a dedicated team? Our Rocken partner looks forward to your application.
Role:
In this role, you are the first point of contact for all IT questions and ensure smooth operations with your solution-oriented thinking. You support employees with technical concerns, advise them directly and thus contribute to a reliable IT infrastructure at all times. You are responsible for efficiently analysing faults, finding suitable solutions and communicating these clearly. You combine technical know-how with a service-oriented attitude and keep an overview even in demanding situations. In this way, you make an important contribution to optimally supporting daily work and ensuring high-quality care.
Responsibilities:
- You are the first point of contact for employees and take on first- and second-level support by phone, ticket system and on site.
- In this role, you analyse faults, resolve them independently or coordinate further processing with the responsible specialist departments.
- As IT support and customer service, you look after numerous computer workstations as well as clinical and administrative applications and ensure smooth operation.
- You install, configure and maintain hardware, software, network components as well as communication and peripheral devices.
- In this role, you ensure that hardware, software, licence and inventory data are kept complete and up to date.
- As IT support and customer service, you competently advise employees on IT concerns, recognise their needs and find pragmatic, sustainable solutions.
Qualifications:
- Completed training as an IT specialist EFZ (platform development, operational IT or ICT specialist) or comparable qualification with relevant professional experience
- Professional experience in IT support as well as in the care of Windows client environments
- Good knowledge of Microsoft 365, Active Directory, Intune/MECM or similar technologies; experience with the ERP system Opale is an advantage
- Strong service orientation and enjoyment in contact with people, focusing on the needs of employees
- Communication skills: friendly, clear and at eye level even in demanding situations
- Independent, reliable and structured working style combined with team spirit, initiative and willingness to learn
Benefits:
- Flexible working hours
- Coaching and mentoring
- Attractive benefits in case of illness or accident
- Flat hierarchies
- Open corporate culture
- Comfortable office with modern infrastructure
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Buse Aslanvuran,
+41443852138