Claims Officer (m/f/d) General Agency Balsthal

What Awaits You

In the event of a claim, the true value of insurance becomes apparent. Our claims service is therefore a central service area to fulfil our performance promise to our customers.

In this role, you will competently and straightforwardly guide our customers through the entire claims process.

What You Will Achieve With Us

The range of tasks is varied and diverse. At the heart of your job is the straightforward support of our customers in the event of a claim – from notification to completion.

You will skilfully apply your attentiveness and service orientation throughout the entire process, providing customers with confidence regarding claims handling. With empathy and diplomatic skill, you will be in direct contact with customers, insured persons, claimants, and craftsmen.

What You Bring

• Completed commercial training in the insurance sector
• Completed training as "Insurance Intermediary VBV All Branches"
• Strong customer and service orientation
• Team spirit and communication skills
• Enjoyment in contact and supporting customers in the event of a claim by phone, at the counter, and in person on site
• Fluent German skills, additional languages are an advantage

Working With Us

At the General Agency Balsthal, you will work in a well-coordinated team of eight employees. Short decision-making paths, close collaboration, and a collegial working atmosphere characterise our daily routine. We offer you thorough induction, flexible working hours with fixed presence days, as well as the attractive employment conditions and training opportunities of Mobiliar. Your workplace is Balsthal, and the workload is 80–100%. The position is available immediately or by arrangement.