Ebikon
IT Supporter - Microsoft 365 (m/f/d)
- 09 November 2026
- 100%
- Permanent position
- German (Fluent), English (Fluent)
- 6030 Ebikon
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Supporter - Microsoft 365 (m/f/d)
An established company operates in the field of measurement, automation, and control technology for critical infrastructures. As an experienced recruitment partner in this industry, we know the most exciting employers. If you want to learn more about the company and the position, apply now.Role:
A stable digital workplace starts with functioning end devices, a clean configuration, and quick support in case of problems. In this role, you combine technical know-how with personal service and ensure that employees are best supported in their daily work.
Responsibilities:
Ensure support: You support users at 1st and 2nd level, manage tickets, and take care of analysing and resolving technical faults
Targeted problem isolation: You assist with errors by phone, remote access, and on-site
Manage clients: You install software, configure end devices, and control their provision via Microsoft Intune
Accompany device lifecycle: You coordinate the various steps of the IMACD process and ensure traceable device management
Support locations: You provide on-site support at the main location in Baar and are deployed at other locations as needed
Make knowledge available: You create and update documentation, checklists, instructions, and knowledge base articles
Empower users: You train employees, explain technical solutions, and assist with questions about the daily use of their IT workplaces
Qualifications:
Completed training as an IT specialist EFZ, ICT certificate, or a comparable qualification
Practical experience in IT support and solid knowledge in client management
Good knowledge of Microsoft 365, Active Directory, Entra ID, Windows, and network technologies
Ideally experience with central management of end devices via Microsoft Intune
Team spirit, sense of responsibility, and a structured approach
Very good German skills and a category B driving licence
Benefits:
- Flexible working hours
- Home office
- Numerous employee events
- Open corporate culture
- International environment
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Ebikon
Contact
Marco Alvarado,
+41443852147
