yellowshark
Luzern
Technical Team Lead IT Operations (m/f) 80-100%
- 03 August 2026
- 100%
- Permanent position
- CHF 125 000 - 140 000 /year
- 6000 Luzern
About the job
yellowshark AG is a leading Swiss personnel service provider specialising in IT, commercial professions, industry, and technology. Throughout the German-speaking part of Switzerland, you can take your career to the next level with yellowshark by connecting you with renowned companies, and we have been doing this for over 15 years!
With solid market knowledge and a broad network, yellowshark offers you tailor-made solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
- Further development of the team in close collaboration with adjacent departments
- Ensuring a holistic, customer-oriented, and high-quality service delivery
- Close coordination with Service Management and Account Management
- Handling complex second- and third-level enquiries
- Planning and implementation of demanding IT projects in hybrid environments
- Responsibility for the technical architecture of customer solutions
- Proactive advice to customers on technical and strategic issues
- Evaluation of new technologies and co-creation of innovations
- Promotion of knowledge transfer as well as coaching and development within the team
- Several years of professional experience in system engineering or network engineering
- Leadership experience as well as enthusiasm for coaching and developing employees
- Experience with Azure Infrastructure Services, virtualisation technologies such as VMware or Hyper-V, and backup solutions with Veeam
- Good knowledge of Windows Server and Active Directory
- Profound knowledge in the Microsoft 365 environment, especially in Entra ID, Endpoint Manager or Intune, Exchange Online, and Microsoft 365 tenants
- Good understanding of network fundamentals
- Independent, committed, and empathetic personality
- High service orientation and strong communication skills
- Advantageous are experience at an IT service provider, knowledge of SharePoint Online, project management experience, and exposure to agile working methods
- Fluent German skills (C2) as well as business fluent English (C1)
- Possession of a category B driving licence
- Guaranteed home office up to 3 working days per week
- Modern workplace
- Annual working time model with high flexibility
- Above-average employment conditions with very good social benefits
- Free parking, public transport subscription coverage or contribution to your commute
- Targeted professional and personal development including financial support for further training
- Workation up to 4 weeks per year
With solid market knowledge and a broad network, yellowshark offers you tailor-made solutions for permanent positions. Benefit from a dedicated team that understands your career goals and opens up exciting opportunities with attractive employers. Take the next step with yellowshark by your side!
Have we piqued your interest? Then apply today with your complete and meaningful application documents. We look forward to getting to know you!
Responsibilities
- Professional and personnel management of an IT operations team- Further development of the team in close collaboration with adjacent departments
- Ensuring a holistic, customer-oriented, and high-quality service delivery
- Close coordination with Service Management and Account Management
- Handling complex second- and third-level enquiries
- Planning and implementation of demanding IT projects in hybrid environments
- Responsibility for the technical architecture of customer solutions
- Proactive advice to customers on technical and strategic issues
- Evaluation of new technologies and co-creation of innovations
- Promotion of knowledge transfer as well as coaching and development within the team
Profile
- Completed training as an IT specialist EFZ System Technology/Platform Development including relevant IT further education (HF; FH; University; ETH)- Several years of professional experience in system engineering or network engineering
- Leadership experience as well as enthusiasm for coaching and developing employees
- Experience with Azure Infrastructure Services, virtualisation technologies such as VMware or Hyper-V, and backup solutions with Veeam
- Good knowledge of Windows Server and Active Directory
- Profound knowledge in the Microsoft 365 environment, especially in Entra ID, Endpoint Manager or Intune, Exchange Online, and Microsoft 365 tenants
- Good understanding of network fundamentals
- Independent, committed, and empathetic personality
- High service orientation and strong communication skills
- Advantageous are experience at an IT service provider, knowledge of SharePoint Online, project management experience, and exposure to agile working methods
- Fluent German skills (C2) as well as business fluent English (C1)
- Possession of a category B driving licence
Additional Information
- Varied leadership role with a technical hands-on component- Guaranteed home office up to 3 working days per week
- Modern workplace
- Annual working time model with high flexibility
- Above-average employment conditions with very good social benefits
- Free parking, public transport subscription coverage or contribution to your commute
- Targeted professional and personal development including financial support for further training
- Workation up to 4 weeks per year
