A MULTI-SKILLED CUSTOMER FLOW COORDINATOR - hourly contract based on needs

The 4-star superior Hôtel Beaulac in Neuchâtel is recruiting:

A MULTI-SKILLED CUSTOMER FLOW COORDINATOR

– HOURLY CONTRACT BASED ON NEEDS ACCORDING TO THE FOLLOWING TIME SLOTS (Friday 4:00pm-11:00pm, Saturday 4:00pm-11:00pm, Sunday 2:00pm-6:00pm)

Located on the shore of Lake Neuchâtel with an exceptional view of the Alps, Hôtel Beaulac is a 4-star establishment with 116 rooms. It offers a unique experience to its guests thanks to its panoramic Waves bar, its Lake Side restaurant, its sushi bar and its conference centre.

As part of strengthening our security during periods of high activity, we are looking for a qualified security officer to ensure the peace and safety of our establishment on Fridays, Saturdays and Sundays.

• Ensure the general security of the establishment,
• Manage and regulate the flow of customers going to Waves (controlled access, queue management, maximum capacity, appropriate behaviour),
• Ensure the smooth running of evenings in a secure atmosphere,
• Monitor access to the various areas of the hotel (lobby, lifts, car parks...),
• Intervene professionally in case of conflict or risky situations,
• Collaborate with the reception, bar and catering teams.

Profile sought:

• Previous experience in security.
• Good presentation, discretion and customer service skills,
• Excellent ability to manage stressful situations calmly and professionally,
• French language, fluent English,
• Flexibility and availability on Fridays, Saturdays and Sundays with variable hours.

Do you recognise yourself in this profile? We invite you to send us your complete application by e-mail: administration@beaulac.ch

We thank you in advance for your interest in our establishment. We will take the necessary time to study your file with the utmost care. However, if you do not receive a response within three weeks after sending your application, please consider that it was not in line with the needs of the position and was not retained.

We invite you to consult our upcoming advertisements and to send your application again if you match the required skill profile.