Zürich
IT Support Engineer (m/f/d)
- 24 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
IT Support Engineer (m/f/d)
Our Rocken partner is an established IT service company based in the Zurich region. Since its foundation, the company has supported customers from various industries in digital transformation. The core competencies lie in IT outsourcing, modern work, and cloud solutions.
With a dedicated team of around 120 employees, our Rocken partner serves numerous active customers and realises innovative IT projects. The company relies on a value-oriented corporate culture that focuses on enthusiasm, humanity, and competence.
As a reliable partner, our Rocken partner places great importance on long-term customer relationships and a partnership-based collaboration on equal terms.
Responsibilities:
Administer user & computer accounts as well as applications
Provide support remotely & on-site at customers
Record, qualify, and prioritise user requests
Support corporate customers in the service desk and act as a competent contact person
Take over 1st-/2nd-level support and collaborate with systems engineers in complex cases
Qualifications:
Experience in 1st-/2nd-level support
Good knowledge of Windows Server, Active Directory, Exchange, Citrix & networks
Completed training as an IT specialist EFZ or relevant professional experience as a career changer
Strong customer & service orientation as well as high resilience, flexibility & self-organisation
Solid knowledge in the Microsoft environment with Windows, Microsoft Office, Microsoft 365 & standard software
Very good German skills in spoken and written form.
Benefits:
- Participation in health measures
- Attractive training and development opportunities
- Open corporate culture
- Interesting and varied activities/projects
- Experienced and dynamic team
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Fitore Babanaj,
+41443852832
