Zürich
IT System Specialist - Support, Infrastructure & DevOps (m/f/d)
- 04 August 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT System Specialist - Support, Infrastructure & DevOps (m/f/d)
How do you shape digital transformation in the social sector? Our Rocken partner develops case management software for public administrations, social services, and social institutions. The company supports organisations in digitalising their file work and processes – practical, secure, and future-proof. The field of activity includes the development and support of software solutions that efficiently map client management, document management, and administrative processes. Close collaboration with customers is central: from consulting through implementation to support. Short decision-making paths, independent work, and a committed team characterise the daily work. Ready to help shape digital solutions with real societal added value? Then our Rocken partner looks forward to your application.Role:
As an IT System Specialist (m/f/d), you take on a central role in the operation, support, and further development of our IT infrastructure. You support internal employees as well as customers, ensure a stable IT operation, and actively work on the optimisation of systems, cloud solutions, and security topics. At the same time, you have the opportunity to further develop in the areas of DevOps, automation, and modern IT technologies.
Responsibilities:
Ensuring internal IT support in the 1st and 2nd level area – you assist employees as a competent and solution-oriented contact person for technical concerns
Ensuring a stable, efficient, and secure IT operation of our entire system landscape and infrastructure
Coordination and collaboration with external IT service providers as well as the Volaris IT organisation to further develop our solutions
Installation, configuration, and troubleshooting of our software solutions (Tutoris, e-Case) at customers
Handling technical customer enquiries as well as support with system configurations, rollouts, and commissioning
Creation, updating, and management of technical documentation for internal and external systems
Analysis and introduction of new technologies and tools to optimise our IT processes
Opportunity to develop towards DevOps with tasks around build servers, code signing, version control, and automation
Opportunity to take on security tasks as well as participate in the monitoring, securing, and further development of our IT systems
Qualifications:
Completed training in computer science EFZ with a focus on system technology, platform development or a comparable IT qualification
Several years of experience in IT system engineering or IT support as well as in the support and implementation of customer installations, ideally in an SME environment
Very good knowledge of Microsoft technologies such as Windows Server, Active Directory, Microsoft 365, and Azure
Practical knowledge of virtualisation technologies (e.g. VMware, Hyper-V) as well as solid understanding of network basics and IT infrastructures
Knowledge in IT security, basic knowledge of SQL as well as initial experience with DevOps methods such as CI/CD, scripting, build servers, and version control are advantageous
Analytical, customer-oriented, and independent personality with a high willingness to learn and interest in further development in the areas of DevOps, cloud, and security
Very good German skills as well as good English skills in spoken and written form
Benefits:
- Coaching and mentoring
- Open corporate culture
- Experienced and dynamic team
- Interesting and varied activities/projects
- Attractive training and development opportunities
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Zurich
Contact
Dani Camoes,
+41443852126
