Network Engineer N2 – Cisco (M/F)

About the job

The Vaud Hospitals Federation IT ( FHVi ) is the preferred IT partner of 12 hospitals and regional health institutions in the canton of Vaud. FHVi supports them in the many challenges of digital transformation in the healthcare sector and its main missions are to plan, design, implement and operate the IT system of its members. There are more than 130 employees serving 14,000 users, with over 8,000 workstations spread across around one hundred geographical sites and three cantons (VD, VS, FR).

Network Engineer N2 – Cisco

Be part of the FHVi adventure!

Are you passionate about network infrastructures and have solid operational experience with Cisco equipment?

Do you enjoy being at the heart of the action, configuring equipment, resolving technical incidents and intervening directly on site?

Do you want to put your skills to work in a critical environment where network availability, performance and security are essential to the continuity of care?

FHVi is looking for an operational and autonomous Network Engineer N2 to ensure the operation, maintenance and evolution of its network infrastructures serving healthcare institutions.

Your mission

Within the Networks team of the Infrastructure department, you ensure the operational maintenance of the LAN, WAN and Wi-Fi infrastructures of FHVi and its partner institutions, spread over around one hundred sites.

Your role is primarily operational: you intervene directly on network equipment, mainly Cisco, ensure their configuration, maintenance and updates, and take charge of resolving level 2 incidents.

Your main activities and responsibilities

• Ensure the operation, maintenance and proper functioning of the network infrastructures of FHVi and its partner institutions.
• Handle level 2 network incidents, perform diagnostics and implement necessary corrective actions.
• Configure, administer and maintain Cisco network equipment, including switches, stacks and routing equipment.
• Perform updates and configuration changes on Cisco equipment.
• Process service requests from institutions and business application managers (ticket management, network and security tool configuration).
• Perform network configurations necessary for the deployment of new medical and technical solutions (PCs, servers, IoT equipment, mobility, etc.).
• Ensure infrastructure monitoring to guarantee performance and availability.
• Participate in LAN (wired and Wi-Fi), WAN and datacentre network evolution projects.
• Contribute to the deployment of network and security standards on remote sites.
• Participate in improving network security (filtering, NAC authentication, proxy).
• Participate in the on-call service.

Profile sought

Education & experience

• Training in IT, networks and telecommunications (CFC, Bachelor or equivalent qualification).
• Proven experience of at least 3 to 5 years in administration, operation or level 2 support of network infrastructures, ideally in a multi-site environment.
• Significant practical experience with Cisco equipment, with real autonomy in their configuration and maintenance.
• Experience in incident resolution in a production environment.

Technical skills

Essential skills:

• Strong mastery of Cisco environments, especially routing and switching.
• Practical experience in configuration, updates and management of Cisco stacks.
• Ability to diagnose and independently resolve level 2 network incidents.
• Good knowledge of network monitoring and supervision tools.
• Competency level equivalent to at least CCNA; CCNA certification highly desirable.

Additional skills:

• Good knowledge of Fortinet Firewall technologies or equivalents (clusters, zoning, L4/L7 filtering).
• Experience with Aruba Wi-Fi solutions or equivalents.
• Knowledge of NAC 802.1X (Cisco ISE).
• Knowledge of Ivanti Connect Secure.
• Knowledge of EfficientIP (DHCP, DNS).
• Knowledge of scripting, automation and management tools.
• Familiarity with Microsoft, Linux environments and open source tools.

Personal qualities

• Field-oriented, pragmatic and operational profile, enjoying technical interventions and concrete problem solving.
• Autonomy, rigour and method in diagnosing and handling incidents.
• Responsiveness and ability to intervene effectively in an environment where service continuity is essential.
• Service-mindedness and ability to interact with technical and non-technical interlocutors.
• Team spirit, constructive communication and willingness to share knowledge.
• Ability to comply with operating procedures and security standards.

Languages

• French: excellent oral and written command, with the ability to write clear technical documentation.

What we offer you:

- A stimulating opportunity to evolve in the healthcare sector, a constantly evolving and meaningful field.

- The possibility to actively contribute to ambitious projects related to ongoing digital transformation.

- A pleasant working environment within a human-sized organisation, where team spirit and proximity are valued.

- Attractive employment conditions, with regular salary progression adapted to responsibilities, in accordance with the staff status directives in force at FHVi, including:

• A 13th month salary and competitive social benefits.
• 25 days of holiday per year (30 days from the year of turning 50).
• Access to continuing education to support your professional development.
• Possibility of partial remote working.
• Access by public transport.