Banquets & Seminars Coordinator (M/F) - Fixed-term Contract - 100%

Hôtel Beaulac – Neuchâtel | Fixed-term contract with potential for permanent position

Make events shine within an exceptional hotel!

Ideally located on the shores of Lake Neuchâtel, Hôtel Beaulac**** is one of the reference addresses in Neuchâtel hospitality. With its 116 rooms, the Lake Side restaurant, the panoramic Waves restaurant & lounge perched on the 7th floor, as well as its spaces dedicated to conferences and events, our establishment combines elegance, refinement and excellence of service, in an exceptional setting conducive to welcoming a demanding business and leisure clientele.

As part of the development of our activities, we wish to welcome a Banquets & Seminars Coordinator, combining a passion for hospitality, a keen commercial sense and a true spirit of initiative, ready to take on new challenges and actively contribute to the prominence of our establishment.

A true ambassador of events at Hôtel Beaulac, you are responsible for the commercial development, operational management and financial performance of the Banquets & Seminars department.

In direct contact with General Management and in close collaboration with the various hotel departments, you ensure an impeccable customer experience while developing the turnover and profitability of your department.

Your responsibilities:

• Commercial development: develop and deploy the sales strategy for the spaces, prospect new clients, retain existing customers and develop partnerships.
• Sales and negotiation: analyse requests, design personalised offers, negotiate commercial terms and ensure follow-up of proposals until confirmation.
• Event organisation: supervise the preparation and smooth running of seminars, conferences, banquets, weddings, cocktails and other events.
• Operational coordination: work closely with the various departments, prepare job sheets, organise debriefings and ensure effective information transmission.
• Customer experience: personally welcome and support clients, anticipate their needs and manage unforeseen events with responsiveness and professionalism.
• Administration and reporting: ensure the issuance and follow-up of billing for services, ensure invoice accuracy, control client payments and carry out necessary reminders in case of unpaid deadlines, in close collaboration with the finance department. Also contribute to monitoring the quantitative and qualitative results of the department.

Your profile:

• Higher education in hospitality or equivalent qualification.
• Proven experience in hospitality, with solid expertise in managing banquets, seminars, events and rooms, ideally within a large-capacity establishment.
• Excellent command of hotel IT tools, notably Opera Cloud and Mirus, essential.
• Strong commercial skills in prospecting, negotiation and customer retention.
• Excellent organisational, communication and coordination skills.
• Fluency in French, English and German.

Dynamic, organised and results-oriented, you possess excellent interpersonal skills, strong commercial sensitivity and a true service culture. Flexible and proactive, you know how to anticipate the expectations of a demanding clientele and mobilise your team around a common goal: excellence and performance.

Interested in this challenge? You can send us your complete application file to the following email address: administration@beaulac.ch

We thank you in advance for your interest in our establishment. We will take the necessary time to study your application with the utmost care. A response will be sent to you within 3 weeks.