ICT System Specialist, 100%
- 08 September 2026
- 80 – 100%
- Permanent position
- German (Intermediate), French (Intermediate)
- 2501 Biel
About the job
The Biel Hospital Centre is the public central hospital of the bilingual Biel-Seeland-Berne Jura region (Switzerland). It offers comprehensive care to the entire population in all fields of modern medicine. Every year, over 150,000 patients place their trust in us. At the Biel Hospital Centre, around 2,200 employees find an attractive role in more than 40 different professions.
The Digital & Technology department is responsible for the control and management of the information systems of the Biel Hospital Centre and its subsidiaries in line with the institution's strategy. To strengthen our team, we are looking for an
The Digital & Technology department is responsible for the control and management of the information systems of the Biel Hospital Centre and its subsidiaries in line with the institution's strategy. To strengthen our team, we are looking for an
ICT System Specialist, 100%
to start immediately or by arrangement.Your tasks – our position
Operation & continuous improvement (Run)
- Level 2 support: handling tickets, diagnosing and resolving common faults in the areas of virtualisation, storage, data backup, Windows and Linux.
- Daily checking of data backup processes, monitoring and handling infrastructure alerts, reviewing reports, resolving common errors, escalating complex cases.
- Ongoing operation of virtualisation platforms, maintenance tasks, installation of patches.
- Monitoring the operation of storage solutions (Pure Storage, DELL/EMC, Brocade).
- Execution of operational tasks defined by the ICT system engineer or ICT technical architects.
- Installation, configuration and maintenance of the operational status of Windows and Linux servers, storage infrastructures and data centres.
- Coordination with the network team (Networks) to integrate requirements into server and virtualisation infrastructures.
- Participation as an operational actor in infrastructure and architecture projects, without responsibility for project management or coordination.
- Participation in on-call duty according to the duty roster.
- Creation and maintenance of detailed infrastructure documentation in French or German.
- Technical documentation in English.
- Adherence to established escalation procedures for incidents that cannot be resolved at level 2.
- Implementation of policies and security regulations issued by the security department and reporting of all detected violations.
Your skills – our requirements
- Training in the IT field (EFZ, apprenticeship or equivalent recognised qualification).
- Proven experience in level 2 IT support / system administration, ideally in a hospital environment.
- Proven competencies in the installation and administration of Windows and Linux servers as well as SAN storage systems.
- Intermediate to advanced knowledge in virtualisation (VMware vSphere, ESXi), data backup (VEEAM) and storage systems (Pure Storage, DELL/EMC, Brocade).
- Intermediate to advanced knowledge in PowerShell scripting.
- Maintenance and updating of the monitoring system (WhatsUp Gold).
- Good team and communication skills.
- Ability to work independently on assigned tasks, in close collaboration with the ICT system engineer or ICT technical architect.
- Carefulness, reliability and service orientation.
- Native language: German or French, with good knowledge of the other language.
- Intermediate knowledge of technical English.
Your opportunities – our offer
- A motivated and supportive team in an open corporate culture.
- Thorough induction into your new position.
- An exciting role with great scope for action in an innovative environment.
- Flexible, family-friendly working hours.
- Opportunities for professional and personal development.
- Collaboration in a bilingual and interdisciplinary environment.
- Modern working conditions according to the collective agreement.
For further information, please contact Mr SABANI Raman, your contact for ICT Operation Services, at 032 324 28 19. We look forward to receiving your online application.
