Business Applications Manager

About the job

The Sgipa foundation's vision is to be a reference partner, proactive and attentive to individuals requiring personalised support in their specialised training, adapted employment, and life projects.

To strengthen our Finance and Administration sector, we are looking for:

A Business Applications Manager

Your mission

• Ensure the proper functioning, support, and development of Sgipa's business applications.
• Receive, qualify, and handle user requests, then coordinate the resolution of complex incidents with business referents, software publishers, and service providers.
• Administer configurations, access rights, updates, testing, and deployments, ensuring data and interface quality.
• Write, formalise, and keep up-to-date associated documentation (specifications, processes, procedures, user guides, configurations, rights matrices, and training materials).
• Gather and formalise requirements, contribute to solution selection, and manage assigned digital projects from scoping to deployment.
• Monitor the application lifecycle, anticipate obsolescence risks, and contribute to decisions on evolution or replacement.
• Conduct technological watch and propose optimisations for the information system and application practices.
• Train and support users, coordinate stakeholders, and suggest improvements to enhance reliability, security, and service continuity.

Your profile

• Federal Certificate of Capacity (CFC) as an IT technician, training in business IT, ES diploma, or equivalent IT training.
• 3 to 5 years’ experience in business application management, application support, and solution deployment.
• Good knowledge of first and second-level support, application environments, ITSM, and project management; knowledge of an ERP, ideally Abacus, is an asset.
• Strong analytical, prioritisation, organisational, and problem-solving skills, with autonomy, rigour, and a service-oriented mindset.
• Good interpersonal skills and ability to translate business needs, coordinate multiple stakeholders, simplify concepts, and support change.
• Excellent command of French, both spoken and written.

What we offer you

• A cross-functional role at the heart of digital transformation and Sgipa’s operations.
• Varied projects, closely linked with business units, suppliers, and service providers.
• A collaborative environment, attractive conditions, and a framework that supports professional development.

Start date: to be agreed

Work rate: to be defined

We look forward to receiving your complete application (cover letter, CV, copies of diplomas and work certificates).