Reception & Customer Service Staff D/F (m/f/d) 100%, permanent from now

Function

Tasks

• Professional management of reception as well as handling telephone and email enquiries
• Support for applicants with questions regarding further training and applications
• Assistance with the use of the customer portal and with login or identification issues
• Processing and coordination of central email inboxes
• Organisation and support of meetings and discussions
• Coordination of internal mail and parcel dispatch
• Support with general administrative tasks and office organisation

Requirements

• Completed commercial or comparable training
• Several years of experience in customer service, reception or a similar role
• Very good German and French skills (at least C1)
• Good English or Italian skills are an advantage
• Confident use of Microsoft 365 and digital applications; CRM experience desired
• Strong service orientation and enjoyment of daily customer contact
• Independent, reliable and well-organised working style
• Team-oriented, flexible and positive personality

Remarks

Please send us your complete dossier for preliminary clarification.