Hotelis SA
Lausanne
Receptionist - Agency Assistant
- 28 September 2026
- 100%
- Temporary
- Lausanne
About the job
HOTELIS is the only company specialised in recruitment for the catering and hospitality professions for permanent and temporary positions. HOTELIS is the preferred partner of many high-end hotels, restaurants, catering services (events, stadiums and exhibition centres) and collective restaurant operators.
Receptionist - Agency Assistant
Company Description
To strengthen our team at the Hotelis Lausanne agency, we are currently looking for a committed, dynamic personality passionate about hospitality professions to fill the position of
Receptionist - Agency Assistant (M/F)
Fixed-term contract planned from 01.11.26 to 31.03.27
Job Description
After an adaptation period that will allow you to familiarise yourself with our organisation and internal tools, your main responsibilities will be to ensure a professional and warm welcome for visitors, candidates, clients and partners. A true ambassador of our agency, you will guarantee a quality reception experience by managing the telephone switchboard as well as coordinating the general messaging.
In this versatile role, you will contribute to the smooth administrative running of the agency by ensuring the maintenance and updating of personnel files. You will also be required to carry out various administrative procedures such as work permit applications, affiliations with social institutions, as well as monitoring various administrative benefits. Finally, you will participate in drafting letters, certificates, work certificates and various administrative documents intended notably for authorities and institutional partners.
Profile Sought
Coming from the hospitality world, you have worked in establishments where service, quality of reception and customer satisfaction are daily priorities. With a hotel training, a receptionist diploma, a federal certificate of competence in hotel communication or equivalent training, you have proven experience in a reception, front office, guest relations or administrative assistant role. You are recognised for your neat appearance, excellent sense of welcome and interpersonal ease. Used to managing several requests simultaneously in a dynamic environment, you demonstrate organisation, rigour and discretion. Your service orientation, listening skills and attention to detail allow you to quickly create a climate of trust with various interlocutors. With a true team spirit, you enjoy human contact and are committed to providing quality service in all circumstances. A native French speaker, you possess excellent writing skills and master common IT tools perfectly. Proficiency in English, acquired in an international hotel environment, is a real asset. Any other language will be appreciated.
We Offer You
We offer you the opportunity to join a group with an excellent reputation, recognised as a key player in the hospitality, catering and event sectors. You will join a dynamic and close-knit team in which you will actively contribute to the success of our clients and the support of the talents who bring our profession to life. This position is an excellent opportunity for a hospitality professional wishing to put her sense of service, interpersonal skills and reception experience to good use in a dynamic, human and stimulating environment.
We look forward to receiving your application, which will be treated with complete discretion.
To facilitate reading, this job offer is written in the feminine form, but is of course addressed to anyone matching the sought profile, regardless of gender.
Hotelis supports talents in hospitality, catering and events in Switzerland by offering them opportunities matching their skills and experience. Thanks to a human, demanding approach and efficient digital tools, we value every career path and facilitate the integration of candidates into dynamic, committed teams dedicated to excellence.
