Technical Dispatcher Customer Service 100% (m/f/d)

"Tailored solutions for HR." That is what Stellenwerk has stood for since 2005. In the annual survey "Best Personnel Service Providers," Handelszeitung once again recognised Stellenwerk in 2026 in the categories "Professional Search" and "Temporary Work." For the 9th consecutive time, we even achieved the top rating in the category "Professional Search." Based in Zurich, Chur and Vaduz - and working for you throughout the German-speaking part of Switzerland and Liechtenstein.

For our client, an SME in the Wohlen area, we are looking for a committed individual as:

Technical Dispatcher Customer Service (m/f/d) 100%

Organisation is your strength. Coordination your passion...

Your interesting area of responsibility includes, among other things:

• Coordinating assignments: You plan the routes of the service technicians according to urgency, requirements and availability.
• Assessing faults: You clarify technical problems and coordinate the further procedure with customers and technicians.
• Maintaining customer contact: You support customers and service technicians in German and French - even in demanding situations.
• Preparing service offers: You create repair and maintenance offers and discuss services and conditions.
• Processing orders: You monitor service orders, check execution and ensure correct billing.
• Coordinating information: You ensure smooth exchange between customers, technicians and sales.

For this position you bring the following profile:

• Technical basic training: You have a degree in electrical engineering, automation, electromechanics or a similar field.
• Technical understanding: You are familiar with mechanical and electrical systems and can professionally assess faults.
• Language skills: You communicate confidently in German and French, both orally and in writing, and conduct customer discussions and negotiations independently.
• Planning strength: You set priorities, act solution-oriented and remain organised even with short-term changes.
• Customer orientation: You communicate reliably, keep an eye on open tasks and master challenging situations with confidence.
• IT skills: You work routinely with digital applications and are willing to familiarise yourself with the dispatch and order systems.

Offered are:

• A motivated team with collegial cohesion and mutual support.
• Attractive working conditions and flexible working hours.
• Individual development and training opportunities.
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Do you also distinguish yourself through your organisational talent? Then apply now.

Applications by post unfortunately cannot be considered. We guarantee absolute discretion.

Your contact person:

Ms Nicole Selm

+41 44 365 77 44