The Riviera-Chablais Hospital, Vaud-Valais (HRC), is a leading inter-cantonal hospital, bringing together more than 2,000 collaborators. The Rennaz Hospital Centre, inaugurated at the end of 2019, has more than 350 acute care beds. It is complemented by two Geriatric and Rehabilitation Clinics as well as two medical on-call services. All collaborators are committed daily to providing quality care to patients, embodying the institution's values: authenticity, exemplary conduct, and innovation.
To complete our hospitality and catering unit, we are looking for a:
Professional Server M/F in EXTRA catering on an hourly basis
The main duties of this position are
Catering:
* Ensure a professional and attentive service, focusing on the satisfaction and well-being of patients, visitors, and collaborators.
* Set up and carry out a neat and efficient service in our various dining areas.
* Handle payments, manage the cash register with rigour and precision, and ensure impeccable maintenance of workstations.
* Restock display cases and inventory according to the FIFO principle, constantly paying attention to the freshness and quality of products.
* Ensure cleaning, order, and impeccable cleanliness of sales points, strictly adhering to hygiene and safety standards (HACCP, food safety).
* Actively participate in continuous process improvement and maintain a welcoming and safe working environment.
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Hospitality:
* Warmly welcome patients and visitors with empathy and professionalism, responding to their needs with kindness.
* Take meal orders accurately and clearly using the dedicated software, respecting dietary requirements.
* Distribute meal trays and ensure discreet and careful clearing, respecting patients' pace and comfort.
* Ensure cleanliness and organisation of food service areas, respecting hospital hygiene procedures.
* Prepare and arrange equipment and goods meticulously and methodically.
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Catering and events:
* Welcome and serve the public during events, ensuring a quality experience and smooth service.
* Perform duties according to job descriptions, paying attention to elegant presentation and detail.
* Store, stock, and organise equipment optimally and securely.
* Maintain impeccable cleanliness and an orderly workspace.
We require
Your experience:
* Minimum 3 years of experience in the traditional hotel and catering sector required.
* Experience in banquets, catering, or events highly appreciated.
* Experience in high-end catering and/or hospital environment is a valuable asset.
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Your skills:
* Excellent knowledge of HACCP standards, proactive sales techniques, and ability to promote offered products.
* Culinary curiosity and oenological interest, with the ability to advise and guide customers.
* Proficiency with IT tools (TCPOS, Eventbrite, Logimen would be an asset).
* Fluent French (spoken/written) essential, English at B2 level required, other languages welcome.
* Strong sense of operational excellence, attention to detail, and cleanliness.
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Your education:
* A recognised Federal VET Diploma (CFC) as a catering specialist or equivalent, or significant experience (minimum 3 years) in traditional hotel and catering required.
* Barista training desired.
* Training in hospitality or events is an appreciated asset.
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Your profile:
* Autonomous, disciplined, and with a strong sense of initiative.
* Organised, dynamic, and cheerful, with a neat appearance.
* Developed customer service skills, active listening, and fluent communication.
* Passionate about service, you are committed to enhancing each customer's experience.
* Team spirit, kindness, and ability to adapt in a dynamic and demanding environment.
We offer
HRC offers excellent employment and career development opportunities across all its fields of activity: medical, nursing, medical-technical, hospitality, administrative, technical, and logistics. With a commitment to continuous improvement, skills development is at the heart of HRC's concerns. The institution provides its collaborators access to both internal and external training.
In 2021, HRC was twice ranked among the best employers in French-speaking Switzerland by Bilan magazine and the Le Temps newspaper, positioning it as a leading institution.
For information, please contact Mr Ivan Feij, Head of Hospitality & Catering Unit by email: ivan.feij@hopitalrivierachablais.ch
We thank all applicants for their interest. However, only candidates whose profiles meet the required criteria will be contacted.To ensure your application is processed promptly, please provide: CV, cover letter, diplomas, work certificates/attestations
