Junior Front Office Employee

Desire to work as a Junior Front Office Employee: As a Junior Front Office Employee in our front teams, you enjoy the flexibility to work in various areas and teams, demonstrate your skills, and at the same time build or expand your knowledge in debt enforcement law.

Direct customer contact at the counter: At the counter, you are in daily direct contact with our customers and issue debt enforcement documents. You also accept payments for debt enforcement at the counter, post them reliably, and provide expert support to customers with their questions.

Versatile back-office tasks: You correspond with parties involved in proceedings, authorities, and the civil court, process legal assistance orders, handle simple seizure procedures, and manage emails, withdrawals, and payment notifications.

Experience: You have commercial professional experience and are proficient in using MS Office. Basic knowledge of debt enforcement law is an advantage.

Personality: You are accustomed to team-oriented work, have a good grasp, are resilient and flexible, and possess assertiveness and empathy. High social competence and communication skills complete your profile.

Education: Federal VET Diploma (EFZ); commercial apprenticeship E-/M-profile or federal commercial diploma. Subject-specific further training is enabled by the employer. The position offers development opportunities and is suitable for medium- to long-term career planning.

Language: Foreign language skills (ideally French and English) are a great advantage.

The Basel-Stadt Civil Court rules as a court of first instance in civil matters. These include, among others, matrimonial protection measures, divorces, inheritances, purchase, rental and employment contracts, contracts for work and services, as well as corporate and commercial law issues. In addition, the Civil Court adjudicates disputes arising from enforcement law. It thus ensures legal peace in private law disputes.

The Basel-Stadt Debt Collection Office is organisationally subordinate to the Civil Court and executes the enforcement of monetary claims under the Federal Debt Enforcement and Bankruptcy Act. It ensures the correct, transparent, and lawful execution of all debt enforcement procedures in the canton of Basel-Stadt.