Administrative Unemployment Insurance Assistant 80-100%

The Syna unemployment fund is one of the five largest unemployment funds in Switzerland. Insured persons receive competent service at various payment offices in German-speaking and French-speaking Switzerland. The unemployment fund also pays benefits due to employers in cases of reduced working hours or bad weather.

To complete our team in the southern region, we are immediately looking for a position based in Geneva, a

Your tasks:

• Telephone reception
• Welcoming insured persons
• General information on unemployment insurance
• Collecting documents for files
• Managing incoming and outgoing mail
• Various correspondence
• File preparation
• Accident declaration
• Stock and material order management
• Preparation of PDU 1

Your profile:

• You hold a commercial employee CFC or an equivalent qualification
• You are willing to train in the field of social insurance and have a strong interest in unemployment insurance
• You have a dynamic nature, are open and sociable
• You enjoy telephone contact and customer interaction
• You are stress-resistant and appreciate teamwork
• You know how to handle conflict situations with tact and professionalism
• You demonstrate a strong service orientation and excellent interpersonal skills
• You work independently, in a structured and conscientious manner
• You have a quick assimilation capacity and good proficiency with numbers and IT tools
• You possess excellent knowledge of French, both spoken and written
• You master a second spoken language
• You reside in Switzerland

Syna offers you meaningful, varied and stimulating work, good working conditions and social benefits, as well as a 40-hour week and 38 days of holidays and public holidays.

Have we aroused your interest? If so, we look forward to receiving your complete application dossier.