Front Office Employee 100% (m/f/d)

What is my role?

Our client is looking for you to strengthen their service team! You are the first point of contact for customers and partners - you assist them by phone and email with advice and support. You actively shape the daily planning and ensure a smooth process in day-to-day business. In addition, you take on administrative tasks and contribute to ensuring that our customers receive the best possible service every day.

What do I need to be successful?

• Excellent communication skills in spoken and written German, additional languages are an advantage

• Basic training in the commercial sector or equivalent experience

• Experience as a call centre agent (outbound/inbound, front office, etc.) is an advantage

• Experience in complaint management

• Very resilient, even in hectic situations

• SAP knowledge is an advantage

What are my benefits?

• Varied and responsible tasks in a collegial and helpful team

• Successful family business with informal culture

• Attractive employment conditions

• Work location: Feldmeilen

• The chance to contribute your strengths and make a difference together

• Exciting tasks in a motivated team

What distinguishes the company?

Our client is a leading technology company that has been inspiring with pioneering system solutions for heating and air conditioning technology for decades. As a successful family business with an informal culture, the client offers you the opportunity to actively shape the success story with your commitment, knowledge, and personality.

Languages
German: C2 - Native level

Work location
Zurich

Vacancy number
VA-AE5-LU5