Zürich
Systems Engineer & Support Specialist (m/f/d)
- 23 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
Systems Engineer & Support Specialist (m/f/d)
Our ROCKEN partner offers you a varied role in a dynamic service company within the SME environment. The entrepreneurial "5F": focused, flexible, fast, fit and friendly express how internal collaboration is shaped and which values are important to them. Qualities such as personal responsibility, willingness to perform and develop are highly valued. You will be supported in your personal and professional development and offered many opportunities for regular further training.
Responsibilities:
Troubleshooting and fault resolution in 2nd level IT support with a focus on incident and problem management
Efficient ticket processing through prioritisation based on business impact and service level agreements
Coordination with on-site support and customer technicians to implement workarounds and sustainable IT solutions
Patch, change and release management including system updates, service reports and structured IT documentation
Active participation in IT projects as well as in the operation of data centre infrastructures, with willingness for on-site customer assignments
Qualifications:
Completed IT training or several years of professional experience in IT support / system engineering
In-depth knowledge of Microsoft Server, Active Directory, Exchange, virtualisation, network & cyber security, backup/restore as well as cloud technologies (M365 / Azure)
Driving licence category B for flexible on-site customer assignments
Very good German skills and advantageous English skills for professional customer contact
Communicative, service-oriented personality with a structured, independent and solution-oriented working style as well as willingness for shift and on-call duties
Benefits:
- Flexible working hours
- Home office
- Numerous employee events
- Attractive employee discounts
- Contribution to or takeover of parking space
- Free fruit and drinks
- Attractive further training and development opportunities
- Comfortable office with modern infrastructure
- Flat hierarchies
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Redon Hoxha,
+41443852143
