Helsana Versicherungen AG
St. Gallen & Homeoffice
Customer Advisor (a) 80-100%
- 01 September 2026
- 80 – 100%
- Permanent position
- CHF 63 200 - 77 200 /year
- St. Gallen & Homeoffice
About the job
You enjoy regularly interacting with customers and like to show your commitment in a collegial environment? Then Doenice and her 14-member team look forward to meeting you and perhaps welcoming you soon as a Customer Advisor (a).
Customer Advisor (a) 80-100%
You enjoy regularly interacting with customers and like to show your commitment in a collegial environment? Then Doenice and her 14-member team look forward to meeting you and perhaps welcoming you soon as a Customer Advisor (a).
What to expect
- Providing telephone and written information on general insurance questions, benefit topics, products and services
- Advising prospects as well as customers at the counter in the sales outlets
- Writing standard and individual correspondence and simple amendments
- Processing tasks on time according to defined standards in the required quality and quantity
What you bring
- Commercial vocational training or training in a comparable customer- or sales-oriented environment
- Practical professional experience, preferably in a customer service of an insurance company or in personal customer contact in a service company
- Willingness for regular deployment in our sales outlets in St. Gallen and Schaffhausen
- High customer orientation, friendly appearance as well as enjoyment in advising and selling in telephone and personal customer contact
- Commitment to completing the course Certification Insurance Intermediary Profile Supplementary Health Insurance
Do you have questions about the application process?
Sabina Kazimoska HR Consultant 058 340 67 09 LinkedIn Job ID: 34529
Outstanding Employer
Helsana is repeatedly recognised in the areas of health promotion, recruiting quality, and work-life balance.