Service Specialist for Patient Services 80 - 100%

The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and thus belongs to one of the leading hospital groups in Switzerland. The over 8500 employees are dedicated with warmth, competence and commitment around the clock for the well-being of the patients. The clinics and institutes of the LUKS Group offer medical services of the highest quality. We are looking for reinforcement for our team immediately or by arrangement.

Your area of responsibility

• We offer you an interesting and demanding role as a host/hostess on the wards. You are responsible for the well-being of our guests/patients in the non-medical area
• You are responsible for the daily order taking and serving of meals and drinks according to medical prescriptions
• In addition, you are the link to ensure close communication and cooperation with nursing, the kitchen and housekeeping
• Furthermore, you are responsible for checking and setting up the rooms with their complete equipment, mise-en-place in the back office, freshly making patient beds, and caring for cut flowers

Your experience

• You have completed a vocational training in gastronomy with a Federal VET Diploma as a restaurant, service, hotel specialist or housekeeper
• You are a friendly, committed personality with a high service orientation
• Good empathy in dealing with patients and discretion are a matter of course for you
• Excellent German skills, an additional national language, as well as solid PC user skills, interest in hospital care and nutrition topics complete your profile

Your prospects

• Together with your team colleagues, you cover various day shifts without room hours until 7:30 pm at the latest and perform on average two weekend shifts per month. You will receive your duty roster six weeks in advance
• Our company offers you a modern workplace in a collegial and supportive work team. In addition, you can benefit from attractive weekend allowances and have access to numerous discounts and benefits that make the working environment even more pleasant
• By participating in our training programmes, we promote your career and strengthen your qualifications for future challenges - in the spirit of a long-term and successful collaboration
• Through your work, you make a significant contribution to the high quality of care that our team strives for daily. These tasks offer you the opportunity to apply and further develop your professional expertise and social competence equally

We look forward to receiving your complete online application. If you have any questions, please contact Sarah Del Bene, Team Leader Hotel Service Lucerne, Tel: 041 205 60 31.