Logistics Administration Clerk (m/f/d)

• You handle customer concerns with an open ear and great commitment - by phone and email, you independently look after our customers, recognise their needs and find solution-oriented and pragmatic solutions.
• As an important interface between our customers and internal departments, you keep an overview of the logistics processes – even when things get hectic.
• You create and analyse various statistics and KPIs in the logistics area and derive possible improvements from them.
• You keep an eye on the operational day-to-day business, coordinate processes and handle complaints professionally and solution-oriented.
• You prepare weekly and monthly accounts independently, in a structured and timely manner.
• You work daily with our internal Planzer warehouse systems and use them efficiently.
• You actively participate in internal projects for process optimisation, contribute your own ideas and suggestions for improvement, and drive their implementation independently and with determination.

• You have completed commercial training with experience in logistics or training as a logistics specialist EFZ with administrative knowledge.
• Good MS Office skills, especially in Excel, as well as a good understanding of digital processes and systems distinguish you.
• Independent and structured working is natural for you and you keep an overview even in hectic situations. You like to take responsibility, make decisions and implement solutions with initiative and determination.
• You recognise potential for improvement through active thinking and contribute your own ideas instead of just executing existing processes.
• You communicate clearly, professionally and on equal terms – both with customers and internal contacts.
• With your customer-oriented and resilient nature, you find pragmatic solutions even in demanding situations.
• As a team player, you pitch in energetically and are flexible when the daily business requires it.

Training and development opportunities
You can develop with us - we promote and challenge talents

Family-oriented corporate culture
You will become part of our family-oriented corporate culture - respect, trust and decency are important to us

Attractive holiday regulations
You start with 5 weeks of holiday and benefit from 6 weeks from the 5th year of service!

Employee events
Do you love cool events? We know how to celebrate!