Business Process Manager Billing & Invoicing (all)

Business Process Manager Billing & Invoicing (all)

Your field of activity

• You analyse billing and invoicing processes end-to-end, identify media discontinuities, sources of errors and manual steps, and develop standardised, automatable target processes
• You translate technological developments into future process and system target images and accompany technology projects from a business perspective
• For automation, RPA and AI, you identify and evaluate use cases according to benefit, feasibility, risk and customer impact and support piloting and introduction
• You orchestrate improvement and transformation initiatives together with Operations, IT/Digital, Data & Analytics, process management and other specialist departments
• You anchor new processes and systems in everyday work by involving employees, accompanying workshops and pilot projects, and building up key users and multipliers
• You establish a continuous optimisation process and drive the further development of the operating model for Billing & Invoicing

Your profile

• You have a commercial basic education as well as further training in business administration
• Ideally, you have experience with specific billing processes and systems in the energy sector
• You have several years of professional experience in a comparable environment, preferably in the energy sector
• You plan and coordinate complex projects in a structured manner and proactively develop suitable solutions
• You already have experience with SAP IS-U and SAP CRM and are proficient in the common Microsoft Office applications
• You communicate clearly and understandably in German and French and work

Questions about the application

Marleen Lepan
Recruiting Partner
marleen.lepan@bkw.ch

Questions about the position

Apply online at bkw.com/jobs