Uster
Head of HVAC Service (m/f/d)
- 05 October 2026
- 80 – 100%
- Permanent position
- CHF 130 000 - 135 000 /year
- German (Intermediate)
- 8610 Uster
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Head of HVAC Service (m/f/d)
Salary - CHF130,000 - 135,000Our Rocken partner is one of the leading providers in the field of building technology and intelligent infrastructure solutions. The company combines technical know-how with innovative approaches for sustainable energy and building systems. As an integral service provider, it covers all disciplines of modern building services engineering - from planning through realisation to operation and maintenance.
The scope of activities includes holistic solutions in the areas of electrical, heating, ventilation, and sanitary technology as well as building automation. The focus is on developing forward-looking concepts for energy efficiency and intelligent networking. Customer orientation and customised project approaches shape daily work.
Short decision-making paths and independent work in a technically skilled environment characterise the working style. Professional development is actively promoted.
Ready to help shape the future of building technology? Then we look forward to connecting you with our Rocken partner!
Role:
On behalf of the client, we are looking for an experienced leader for the technical, personnel, and economic management of an HVAC service department in the Zurich region. You will be responsible for the reliable operation as well as the maintenance, servicing, and repair of heating, ventilation, and air conditioning systems and manage the deployment and resource planning of the service team. In addition to budget, quality, and results responsibility, you will further develop service processes and consistently drive the use of digital solutions. The role combines sound HVAC technology with service management, personnel leadership, and entrepreneurial responsibility.
Responsibilities:
Technical, personnel, and organisational leadership of the HVAC service team as well as development of employees
Overall responsibility for the HVAC service operation including quality, deadlines, costs, and economic target achievement
Planning and control of maintenance, servicing, fault, and repair deployments
Responsibility for deployment planning, resource management, and capacity management of service technicians
Monitoring of service contracts, maintenance intervals, and system histories as well as ensuring complete documentation
Technical support for complex issues related to HVAC systems, hydraulics, control technology, and energy efficiency
Responsibility for budget, cost control, productivity, and service metrics as well as preparation of corresponding evaluations
Support of sales in calculation, offer preparation, service contracts, and technical customer advice
Further development and standardisation of service and maintenance processes
Introduction and optimisation of ERP systems, mobile service tools, and digital work processes
Coordination of interfaces with project management, customer service, sales, and executive management
Planning and conducting technical training and ensuring the required expertise within the service team
Qualifications:
Training in heating, ventilation, air conditioning, or building technology with further education at the level of a federal certificate, higher technical college, or university of applied sciences
Several years of professional experience in HVAC service, plant operation, or technical building management
Proven leadership experience in a service, customer service, or maintenance organisation
Sound knowledge of HVAC system technology, hydraulics, control technology, and energy efficiency
Experience with service contracts, deployment planning, calculation, budgeting, and technical controlling
Good user knowledge of ERP systems, Microsoft 365, and mobile service management solutions
Very good German language skills spoken and written
Benefits:
- Attractive training and development opportunities
- Interesting and varied activities/projects
- Well-coordinated and dynamic team
- Market- and performance-based salaries
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Uster
