Customer Advisor

Work where life happens

Our heart beats for the Swiss gastronomy sector. We are constantly committed to our customers. In our 31 self-service markets, through External Service and delivery, as well as in the digital world. With a varied assortment, attractive own brands, specialised and professional advice, and innovative services. Transgourmet Suisse SA is part of the international Transgourmet group. The company is a leader in delivery and self-service trade in Switzerland and has around 2,100 employees, as well as 100,000 customers (restaurants, hotels, canteens, homes and hospitals, as well as retail).

Work rate

80 - 100%

Contract type

Permanent

Start date

immediately or by arrangement

Mission

• You actively develop your client portfolio in the gastronomy sector, acquire new customers and maintain sustainable business relationships.
• You analyse customer needs, propose personalised solutions and prepare tailored offers to increase turnover and profitability.
• You plan and implement commercial measures to develop your sales area and achieve the set budget targets.
• You monitor market developments, competition and customer needs to identify new business opportunities.
• You work closely with Key Account Management and Transgourmet Suisse's internal services to ensure optimal customer follow-up.
• You ensure the updating of customer data in the CRM and ensure compliance with defined commercial processes.

Required skills and qualities

• You have several years of proven experience in external sales, ideally in the gastronomy sector.
• You have a strong commercial sense, enjoy customer contact and are comfortable with prospecting and negotiation.
• You know how to recognise customer needs, arouse their interest and convincingly present suitable solutions.
• You stand out through a structured, autonomous, efficient and goal-oriented working method.
• You have excellent communication skills and know how to maintain professional relationships with different interlocutors.
• You are proficient in MS Office tools and use CRM systems as well as other internal applications effectively.
• You have excellent command of French, both spoken and written. Knowledge of German is an advantage.
• You hold a category B driving licence and are willing to travel regularly within your sales area.

What we offer

We offer you a modern and dynamic working environment where you can demonstrate your skills and personality every day and thus contribute your own part to the success. Let us build our success together. Let us build our future together.

Your contact person

at Transgourmet Suisse SA

Charlotte Lévy
HR Marketing