Employee / Staff Support Asylum Affairs (80 - 100 %)

Employee / Staff Support Asylum Affairs (80 - 100 %)

Your tasks

• Provision of 7/24h shift work with surcharge payment;
• Willingness to undertake assignments in various cantonal accommodations as needed;
• Ensuring safety for the public, staff and asylum seekers and refugees;
• Actively promoting respectful and peaceful interaction among each other as well as initial integration steps;
• Independent management of reception and telephone service;
• Reliable incident reporting, journal keeping and reporting in clear, written German (level B2);
• Promoting good coexistence in the accommodation, contact person for asylum seekers and refugees, ensuring communication and orientation;
• Intervention in conflicts and crisis intervention through de-escalation, taking self-protection into account;
• Compliance with and implementation of house rules and other regulations, especially in the areas of safety and hygiene through rounds, conversations and inspections;
• Performing cleaning work in protected areas.

Your profile

• Apprenticeship or equivalent training of at least 3-4 years;
• Subject-specific further training;
• Good IT application skills (Word, Excel);
• 3 years of professional experience;
• Loyalty and transparency;
• Respect for human dignity and integrity regardless of origin, religion or gender etc.;
• Maintaining professional closeness and distance.

Our offer

• A demanding, largely independent activity within a team;
• A dynamic environment where you can make a significant impact;
• Pleasant and collegial working atmosphere;
• Working conditions and social benefits according to cantonal guidelines;
• Fixed-term for 1 year with option for extension.

Interested?

Then we look forward to receiving your application by 27 November 2026, which you should submit online via the application tool.

For further information, the following persons are happy to assist you:

Sandro Vescovi, Head of Accommodation & Support, Tel: +41 41 594 27 32;
Yvonne Mandri-Bossart, HR Specialist, Tel. +41 41 594 57 26

Your working environment

The Social Services Asylum Department is responsible within the Cantonal Social Office for advising, supporting, assisting and accommodating individuals and families in the asylum, refugee, hardship and emergency aid sector throughout the canton of Zug.

More vacancies at: www.zg.ch/stellen