Clerk / Clerk Service Desk Billing (a) 100%

Work location: Hirslanden Corporate Office | Home Office 
Start date: 1 February 2027 or by arrangement 
Type of employment: Permanent 
 
Hirslanden stands for first-class, responsible, and individual healthcare that puts people at the centre. From birth to old age and from prevention to cure – anytime, physically and digitally – the Hirslanden Group, together with private and public cooperation partners, focuses on the further development of the "Continuum of Care".
 
Our focus is not only on the well-being of our patients but also on that of our employees. As a Swiss traditional company with international ties to the Mediclinic Group and its divisions, we benefit from worldwide exchange and continuous development. 

Clerk / Clerk Service Desk Billing (a) 100%

Clerk / Clerk Service Desk Billing (a) 100%

YOUR TASKS

• Providing information and processing outpatient billing inquiries and follow-ups from patients
• Handling all billing rejections in the outpatient service area
• Obtaining information from service providers
• Cancellations and re-billing
• Monitoring outstanding pending items
• Ensuring timely information to patients, insurers, clinics, and doctors

YOUR PROFILE

• Completed commercial training and/or basic medical training
• Professional experience in healthcare or insurance
• Sound knowledge of outpatient tariffs (paramedical tariffs, KVG and UVG)
• Good MS Office skills
• Networked thinking, social skills, and a sense of responsibility complete your profile
• Very good German skills in spoken and written form; French and/or English skills are an advantage

Are you ready to start in an innovative environment?
With us, you can fully develop your strengths, know-how, and skills. On your first day, we warmly welcome you and ensure you feel comfortable with us from the start.

Already in the first week, you can benefit from many advantages:

• Varied menus in our staff restaurant at a discounted price
• Fitness 24/7: Free access to our fitness room (including lunchtime classes)
• Free employee counselling: Professional support for professional or personal concerns whenever you need it
• More than 5 weeks of holiday within our Leisure Plus programme – for the perfect work-life balance

And many more exciting benefits can be found here !

For additional information, Gregory Mc Laren, Team Leader Outpatient Service Desk Billing, is happy to assist you at T +41 44 511 33 19. Greta Obergfell looks forward to receiving your complete online application.

Please note that we cannot consider paper dossiers (which will not be returned) or applications by email. Please apply exclusively online via this tool.

The Hirslanden Group is the largest medical network in Switzerland. The group comprises 16 clinics in 9 cantons. It also operates 5 outpatient surgery centres, 18 radiology, and 6 radiotherapy institutes. The group employs 11,025 staff.