Aarau
M365 Digital Workplace & Support Specialist (m/f/d)
- 17 September 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- Aarau
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre, both technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in recruitment and career planning.
M365 Digital Workplace & Support Specialist (m/f/d)
Are you looking for an employer who lives true values and thinks innovatively at the same time? Our Rocken partner is a modern financial institution with a strong foundation and a clear sustainability focus. The company combines traditional banking services with digital solutions – from classic financing to innovative online platforms. The role includes diverse tasks in customer business, where tailored advice and digital services go hand in hand. You will work in an environment that promotes personal responsibility and actively supports development opportunities. Flat hierarchies and genuine collaboration characterise everyday life at the Rocken partner. Ready to bring your expertise where banking remains human? Then let’s shape your next career step together.Responsibilities:
Handling and, where possible, final resolution of 1st-level support requests as well as continuous optimisation of service quality.
Reviewing new requirements for pragmatic implementation within the existing M365 and digital workplace system landscape.
Promoting future workplace & collaboration through modern knowledge formats as well as clear and target group-appropriate documentation.
Close collaboration with field service and 2nd level as well as identifying and initiating improvement measures.
Continuous development of team processes and superuser competencies.
Qualifications:
Several years of solid professional experience in IT support, ideally combined with experience in the digital workplace.
Good knowledge of Microsoft 365, especially SharePoint Online, Teams, Outlook, OneDrive, Power Automate and Copilot, as well as experience with ITSM solutions.
Completed IT training with further education or equivalent qualification in the M365 environment.
Strong communication skills and empathy as well as the ability to clearly convey complex technical content; knowledge of Confluence and Jira is an advantage.
Fluent written and spoken German.
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Aarau
Contact
Redon Hoxha,
+41443852143
