Customer Research & Administration Clerk 80 - 100% (m/f/d)

What is my role?

Our client is establishing a new department and is looking for you to handle customer files requiring special clarification – for example, with unreachable customers, address changes, or ownership transfers.

• Research and verify customer data, company addresses, and ownership information

• Conduct investigations in public registers and with authorities

• Establish telephone contact with customers, companies, and authorities

• Document research and update data in internal systems

• Forward clarified files and collaborate across departments

What do I need to be successful?

• Commercial or administrative training or equivalent professional experience

• Analytical thinking, enjoyment of research and problem-solving

• Structured, independent, and precise working style

• Confident use of telephone, IT tools, and online research

• Very good German and French skills required; Italian is an advantage

What are my benefits?

• Become part of a new team and help shape processes from the start

• Varied tasks with a lot of personal responsibility and direct influence on data quality

• Dynamic environment with short decision-making paths in a growing family business

• Active involvement in designing workflows in a newly established department

What distinguishes the company?

Our client is an established and successful Swiss family business in growth, which impresses with flat hierarchies and a dynamic working environment

Languages
German: C2 - Native level
French: B1 - Intermediate / Good
Italian: an advantage

Work location
Lyss

Vacancy number
VA-SP2-62B