Lausanne
Business Analyst - Distribution and Customer Experience (m/f/x) - 80-100%
- 18 September 2026
- 100%
- Permanent position
- Lausanne
About the job
A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it fosters the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
Do you want to play a key role in the digital transformation of Vaudoise Assurances? To be a key player in the digital transformation of distribution by contributing to the design of future services for brokers, agents, and Vaudoise partners, in order to simplify their daily activities and support the company’s commercial development?
Join the team responsible for channel management and distribution as a Business Analyst (m/f/x): a multidisciplinary team composed of Business Analysts, Developers, and Product Owners responsible in particular for commission management, discount management, and broker solutions.
You will hold a central role and work in a stimulating environment where you will address varied issues and have the opportunity to contribute to many strategic topics. Your role will be to bridge business needs and technical solutions in order to design and deploy high value-added digital solutions.
The missions awaiting you:
- Analyse and challenge varied business needs collected by the PO and formalise them into clear requirements
- Co-construct technical-functional solutions with developers and architects
- Document and model (UML, BPMN) to share a common vision of the systems
- Test and validate (functional, UAT, production follow-up)
- Actively contribute to agile ceremonies and project management
- Manage integrators on new implementations
Your profile:
- Minimum 3 years as a Business Analyst, ideally in the insurance sector (BA certification = asset)
- Higher education degree (EPFL, HES, HEC, UNI or equivalent) in computer science, engineering or related field
- Good understanding of IT architectures, frontend development and APIs
- Proficient in Atlassian (Jira, Confluence), proven experience in Agile (Scrum, Kanban).
- French C1, English B2 (German = real plus).
You are solution-oriented, proactive and have excellent communication skills. You can easily navigate between business and IT worlds and enjoy continuous learning.
We offer you:
- A healthy work environment within a mutual company certified Great Place to Work
- Attractive conditions and competitive social benefits
- Flexibility in work organisation
- A stimulating environment promoting skills development and continuous improvement
We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas)