Professional Kitchen After-Sales Service Technician – Hot / Cold (M/F)

Professional Kitchen After-Sales Service Technician – Hot / Cold (M/F)

Location: Lausanne - VD
Main area of operation: cantons of Geneva, Vaud, Fribourg and Neuchâtel
Contract: permanent full-time position, 100% rate
Start date: 1st November 2026 or to be agreed

As part of the replacement of one of our technicians retiring, we are looking for a After-Sales Service Technician specialised in professional kitchen equipment – Hot / Cold, capable of working independently on all the technical equipment comprising a professional kitchen.

You will join an existing after-sales service team and take over an area of operation with an established professional clientele.

Your mission

Attached to the after-sales service department, you ensure, at clients’ premises or in the workshop, the diagnosis, troubleshooting, repair, maintenance and commissioning of professional kitchen equipment, both in the hot and cold domains.

Based in Lausanne, you mainly operate with our professional clientele located in the cantons of Geneva, Vaud, Fribourg and Neuchâtel: restaurants, hotels, communities, medical-social establishments, production kitchens, food shops and other establishments equipped with professional kitchens.

Your main responsibilities

• Preventive and corrective maintenance (diagnosis of faults and malfunctions and troubleshooting and repair on site or in the workshop) on professional kitchen equipment such as:
  • Cooking equipment: ovens, combi ovens, stoves, electric and induction hobs, fryers, sauté pans, kettles, grills, etc.
  • Professional dishwashing equipment: dishwashers, glass washers,
    pot washers, water treatment systems, etc.
  • Preparation equipment: slicers, mixers, kneaders, food processors and other electromechanical equipment
  • Refrigeration equipment: refrigerated cabinets, cold tables, blast chillers, ice machines and other professional kitchen refrigeration equipment
• Connection, commissioning and configuration of new equipment
• Handling of common refrigerant fluids as part of diagnosis, maintenance and repair operations
• Checking the proper functioning and safety of appliances after intervention
• Identifying necessary spare parts and transmitting information to enable their ordering
• Writing intervention reports and administrative follow-up of repairs
• Technical advice to clients regarding the use and maintenance of their equipment
• Collaboration with the technical department, after-sales administration and suppliers

Your profile

You are an experienced field technician, comfortable with diagnosis and fault finding, and capable of working independently with a professional clientele. The position involves daily travel to our professional clients and a high degree of autonomy in organising and carrying out interventions.

Mandatory prerequisites:

• Technical training in refrigeration, electricity, electromechanics, maintenance or professional kitchen domains
• Experience in after-sales service and troubleshooting of professional kitchen equipment of at least 5 years
• Mandatory refrigerant handling certification
• Valid driving licence
• Residence located within a maximum 30-minute radius
  of Lausanne
• Ability to work independently and organise interventions efficiently
• Knowledge or training in the main brands of professional kitchen equipment is an advantage.

Desired qualities – person:

• autonomous and resourceful;
• rigorous and methodical in diagnostics;
• technically versatile;
• organised and reliable;
• able to manage priorities and emergencies specific to after-sales service activities;
• solution- and customer satisfaction-oriented;
• enjoying fieldwork and the variety of interventions.

We offer you

• A permanent full-time position within an established after-sales service department
• The takeover of an existing area and clientele due to retirement
• A company vehicle equipped with all necessary tools for technical interventions
• A professional mobile phone connected to dedicated applications
• A varied activity covering all equipment of a professional kitchen
• An autonomous role with technical responsibilities and direct client contact

To apply:

Send your complete application file:

• • CV with full home address
  • handwritten cover letter
  • copies of diplomas
  • copy of driving licence
  • letters of recommendation if any