Bern
ICT System Administrator / Support (m/f/d)
- 29 July 2026
- 80 – 100%
- Permanent position
- CHF 85 000 - 98 000 /year
- German (Fluent), English (Intermediate)
- Bern
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the
application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every
applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre technologically and organically. Rocken® offers
executive search and talent management consulting to address the personal and individual needs
of each person and to implement these optimally in personnel recruitment and career planning.
ICT System Administrator / Support (m/f/d)
Salary - CHF85,000 - 98,000Our partner is an established corporate group offering individual and customised construction services. The company provides an independent and responsible area of work as well as a trustworthy and pleasant working atmosphere.
Role:
In this role as a user and system support specialist, you will dive deep into the technical world of user support and ensure that IT workstations function reliably and efficiently. You will take on the analysis and processing of support requests, resolve hardware and software issues, and ensure that problems are sustainably resolved. You will be responsible for the installation, configuration, and maintenance of systems and applications and document your activities in a structured manner. You will work closely with various stakeholders to understand requirements, develop suitable solutions, and identify optimisation potentials in the system landscape. Through your professional demeanour and high service orientation, you will contribute decisively to a stable, modern, and user-friendly IT environment.
Responsibilities:
- You will take on first- and second-level support according to the service catalogue without on-call duty
- In this role, you will process support requests and work closely with the ICT team as well as external service partners
- You will support rollouts, maintenance work, as well as system and client migrations
- As a user and system support specialist, you will manage and maintain user accounts, permissions, Microsoft 365 licences, and access rights
- You will install, configure, and support the client and workplace environment
- In this role, you will create and maintain ICT documentation, knowledge databases, and actively participate in ICT projects
Qualifications:
- Completed ICT training EFZ (platform development or system technology) or a comparable qualification
- Several years of professional experience in ICT support in a similar role
- Solid practical experience in a versatile Microsoft system landscape (Windows clients, Microsoft 365, Intune, Azure/Entra ID, servers, network, printers, telephony, storage, and cloud services)
- Very good German skills as well as good English skills in spoken and written form; French skills are an advantage
- High service orientation, analytical thinking, as well as a structured, independent, and reliable working style
- Enjoyment of teamwork, continuous improvement of ICT processes, and ideally experience with business processes in industrial companies
Benefits:
- Flexible working hours: no on-call duty mentioned
- Interesting and varied tasks/projects: participation in ICT projects, versatile Microsoft system landscape
- Well-coordinated and dynamic team: close collaboration with the ICT team
- Flat hierarchies: cooperation with internal and external partners
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Bern
Contact
Muqsit Bebou,
+41443852834
