Receptionist (M/F) Permanent 80%, Epalinges

Démarche is a non-profit cooperative society, recognised as being of public utility.

Founded in March 1992 in Yverdon-les-Bains, Démarche is a learning and civic enterprise, bringing together 13 structures or brands all committed to developing human potential through various economic, cultural and environmental activities.

Its dual objective is to strengthen employability and support integration into the labour market.

Do you hold a Federal Certificate of Competence (CFC) as a hospitality specialist or a CFC as a commercial employee, ideally complemented by a diploma from a hotel school?

Do you have at least 5 years of proven experience in reception, administration, coordination or a similar role, ideally in the hospitality and catering sector?

Are you interested in the fields of support and training?

Do you demonstrate excellent organisational skills and are you fluent in French both spoken and written, with a good knowledge of English being an asset?

Do you have excellent command of office tools, especially Microsoft Office, and are comfortable with digital communication tools and social media, particularly for creating content and visuals?

Do you possess strong interpersonal and pedagogical skills, enabling you to support and share your knowledge with diverse audiences?

Are you versatile, organised, meticulous and have a keen eye for detail as well as a strong team spirit?

DEMARCHE is looking for a Receptionist (M/F) Permanent 80% for its Hôtel-Restaurant l’Union based in Epalinges,

Your duties

You assist the head of reception in managing the reception and various administrative tasks of the two establishments. You co-supervise, train, coach and evaluate about 8 people in employment-training to support their professional reintegration.

• You manage reception and administration, answering phone calls and emails, organising room, seminar room and restaurant bookings, as well as handling invoicing and cash management.
• You prepare and monitor offers and participate in coordinating seminars and events with different departments.
• You welcome residents, manage their departures and handle room key management.
• You deal with enquiries, manage complaints and incidents, and support the head of reception in their duties.
• You contribute to the communication and promotion of the Hôtel-Restaurant and its event spaces, notably by creating content and visuals respecting the graphic identity, as well as publishing content on social media.
• Communication / marketing: posting on social media, creating visuals according to the identity ...
• You supervise and coordinate the team’s activities by organising, distributing and controlling the work.
• You support beneficiaries in developing their skills by providing targeted training, setting clear objectives and evaluating their progress.
• You actively participate in evaluation interviews, in collaboration with job coaches, to monitor their development and help them achieve their professional goals.

We offer you

• A creative, dynamic and constantly evolving environment
• A high degree of work autonomy
• An annual internal continuing education programme
• 6 weeks’ holiday and flexible working hours

Location Epalinges

Contract type Permanent

Work rate 80%

Start date 1st December 2026

Information www.demarche.ch

Do you recognise yourself in this advertisement?

Please do not hesitate to send us your complete application file, only via www.jobup.ch , indicating your availability and salary expectations (only applications mentioning these criteria will be processed).