SCOR Services Switzerland AG
Zurich
2 days ago
AI Operating Model Integrator - Transformation
- 24 April 2026
- 100%
- Permanent position
- Zurich
Job summary
Join SCOR as an AI Operating Model Integrator, transforming business processes. This role offers a collaborative environment with innovative solutions.
Tasks
- Analyze end-to-end processes for AI integration and decision-making.
- Redesign workflows to leverage AI capabilities for efficiency.
- Prototype AI-native work patterns and collaborate with stakeholders.
Skills
- Masters in Computer Science or related field; technical experience required.
- Understanding of AI systems and their practical applications.
- Ability to communicate complex ideas to business leaders.
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About the job
AI Operating Model Integrator - Transformation
Job Description
The AI Operating Model Integrator understands how AI changes the underlying “machinery” of the business. This role looks at SCOR as a system — data, decisions, workflows, and controls — and redesigns it for an AI-driven world. The individual uses technical knowledge to challenge existing ways of working and propose new operating patterns where humans and AI interact differently to create value.
Responsibilities
Analyse SCOR’s end to end processes as systems and identify where AI changes how information should flow and how decisions can be made.
Redesign workflows to take advantage of new AI capabilities — not just to automate tasks, but to restructure how work gets done.
Identify places where AI shifts bottlenecks, reduces latency, improves prediction, or changes the balance between human judgment and machine assistance.
Translate technical constraints (data availability, model behaviour, failure modes) into business ready operating designs.
Prototype new “AI-native” patterns of work and test them with business stakeholders.
Act as the connector between engineering, data, underwriting, claims, and risk to define end to end AI-enabled processes.
Support governance, risk assessments, and regulatory considerations for AI systems.
Qualifications
- Strong technical foundation from early-career technical experience (engineering, data science, ML, or AI platforms).
Masters Degree from a top-tier university in Computer Science, Mathematics, Data Science, or a technical equivalent.
Subsequent experience in business, insurance, transformation, or product roles.
- Understanding of AI systems, their limitations, and real-world constraints.
- Experience in regulated industries (insurance or financial services preferred).
- Ability to abstract complexity and see how technical capabilities reshape processes and decisions.
- Skilled at simplifying complex technical ideas so business leaders can act on them.
- Comfortable challenging assumptions about how things “have always been done.”
- Collaborative and skilled at bridging engineering and business teams.
- Pragmatic, curious, and focused on feasible solutions.
Success Indicators
- Clear and realistic identification of high-impact AI opportunities.
- Redesigned processes and workflows that safely and effectively incorporate AI.
- Strong alignment between technology and business teams.
- Improved understanding of AI potential and limitations across SCOR leadership.
Job Info
About Us
As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
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