St. Gallen
ICT Support Specialist - Microsoft 365 & Modern Workplace (m/f/d)
- 10 November 2026
- 80 – 100%
- Permanent position
- German (Native language), English (Intermediate)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
ICT Support Specialist - Microsoft 365 & Modern Workplace (m/f/d)
Your new employer operates in the technology sector of the printing industry. We specialise in connecting professionals in this field with the right companies. If you want to learn more about the company and the position, apply now.Role:
You want to solve technical challenges and ensure that digital workplaces run smoothly? In this position, you are the first point of contact for IT concerns, support users in the Windows and Microsoft environment, and ensure reliable IT workplace support. At the same time, you gain insight into modern endpoint management solutions and can continuously expand your knowledge towards system engineering.
Responsibilities:
You support employees with technical questions, faults, and problems related to their IT workplaces and ensure competent 1st-level support.
You record, prioritise, and document support requests in the Autotask ticket system and monitor their processing until resolution.
You analyse and resolve faults on Windows clients, notebooks, printers, peripherals, and standard software.
You manage Microsoft 365, Teams, and other Office applications and support users with configuration and usage.
Qualifications:
You have completed training in IT or ICT or have a comparable technical basic education.
You are familiar with Windows workplace environments and enjoy systematically analysing and resolving technical problems.
You bring initial practical knowledge of Microsoft 365, Microsoft Entra ID, or Active Directory.
You work in a structured, careful, and independent manner and can prioritise multiple support requests effectively.
You enjoy communicating with different users, explain technical matters clearly, and are motivated to develop professionally.
Benefits:
- Flexible working hours: Independent working time arrangement
- Numerous employee events: Regular company events
- Attractive employee discounts: Employee discounts
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
St. Gallen
Contact
Buse Aslanvuran,
+41443852138
